Do You Have Further Queries About Your Bus Trip?
An Important Note: Remember that CheckMyBus is a search engine, not a bus company, so it is not possible to book or buy tickets directly on our website.
What is the Address of the Bus Station/Stop?
With the search results from CheckMyBus, you can easily check the exact address of the station or stop. You can check this for both the origin as well as your destination. Each result displays information about the departure and arrival stations. In addition, you can check out which amenities the bus provider offers. If you’re not sure if you’ve entered the right information or want to double check, don’t worry! All bus companies show a summary your purchase before you pay. Naturally, the addresses of the stops also appear on the bus ticket.
What to Do if the Bus Leaves or Arrives Late?
Generally, bus companies do not respond to delays they’re not directly responsible for. This includes fortuitous events and delays due to legal or administrative requirements.
In case the cause of the delay is attributable, passengers must make a formal claim to demand the corresponding compensation for damages caused. Following this, the passenger must demonstrate the damage and/or economic repercussions by presenting all the invoices and pertinent receipts that prove this.
If there’s a breakdown during the trip, the bus company must find and pay for the alternative means necessary to take passengers to their final destination as quickly as possible. For any lodging or maintenance costs, the company must take care of this.
Some bus companies, such as Greyhound, offer a bus tracker that allow you to search for a bus based on its schedule number and date or arrival and departure cities.
How Much Time in Advance is Necessary to Take the Bus?
Naturally, there are several factors that affect the amount of time needed to arrive at the bus stop. For domestic trips, with the ticket already printed and without special luggage, it is usually enough to be roughly 10-15 minutes early. However, when it comes to international routes, it’s a good idea to arrive at the station at least 30 minutes before the bus leaves.
Do you travel with your bicycle, with a baby carriage or do you have special needs when travelling? Companies recommend arriving at least 30 minutes ahead of time to avoid possible unforeseen events, regardless of whether it is a national or international trip.
Our recommendation: it is always better to arrive relaxed and with time to spare than to arrive running or even miss the bus for arriving too late.
What Do I Do if I’ve Missed the Bus?
If you miss the bus for reasons beyond the control of the company, each company has its own regulations and the corresponding conditions of change and cancellation apply. In many cases, you can exchange your ticket for another date or time for an extra fee. However, many companies offer flexible ticket schemes that can help prepare for any potential travel changes. Jefferson Lines offers the option to purchase Refundable Tickets. These are valid for travel for up to a year after the purchase date. These tickets do not need to be updated when traveling via the same scheduled route for a different day. You can still use these tickets.
If you need to change your schedule, you can bring the tickets to the nearest bus stop for free. Greyhound offers a similar option with its Flexible Tickets which allow passengers to receive full refunds if they haven’t used their ticket. Likewise, if a passenger only uses half of their ticket, they’ll receive half the ticket price. They can then exchange the ticket to another date free of charge.
Can Unaccompanied Minors Travel by Bus?
In many cases, children aged 12 to 16 can travel unaccompanied on the bus. This is provided they fill out an Unaccompanied Child Form. Both Greyhound and Jefferson Lines use this form for underage passengers, which requires:
- Passengers aged 12 to 16 must pay full fare. Child discounts typically only apply when travelling with a legal adult.
- The trip should be direct, without any transfers, and can last for a maximum of eight hours (each direction) between 7:00 a.m. and 8:00 p.m.
- Both the departing and destination stations should be full serviced facilities and not curbside stops. Furthermore, the station should be open when the child’s bus is scheduled to arrive.
- The person meeting the unaccompanied child must have a positive ID as well. Otherwise, the child may be released to the custody of Child Protective Services or local authorities.
- An additional fee of $15 ($30 for roundtrips) for each child traveling unaccompanied.
When traveling with megabus however, all children under 17 are required to be accompanied by an adult or someone at least 17 years of age.
327 Comments
costanza
Hello,
Buscenter is a bus company with runs all over Italy.
I would be interested to talk about a collaboration with someone in your company.
My email is info@buscenter.it
Thank you
Costanza
CheckMyBus-Support
Dear Costanza,
Our partnership and affiliations managers will get in touch with you again. Please, also check you junk mail folder.
Best regards,
Your CheckMyBus Support
eva peterson
Please tell me if the Roma Marche bus from airport to San Bernadetto has SEAT BELTS? I have an infant seat that needs to be belted and the regular seat belts will work fine but I cannot find out if these buses have any seat belts!!
CheckMyBus-Support
Dear Eva,
Thank you for your inquiry. All buses in the European Union are required to have seat belts. Although we haven’t been able to confirm directly with Roma Marche Linee, it is our understanding that no buses will be allowed to drive without seat belts for its passengers.
We hope we could be of assistance.
Your CheckMyBus Support
patricia kinchin
Hello,
I arrive at Nantes airport on May 22nd at 18.45pm. I would like to go straight to St Malo. Can you tell me:-
Is there a bus to the centre of Nantes?
Is there a bus at that time of the evening to St. Malo and from where in the city?
How long would a late night bus take to get to St. Malo?.
I am a senior lady so would like to go straight to St. Malo if possible, I would appreciate your assistance.
Merci
Patricia Kinchin
CheckMyBus-Support
Dear Patricia,
Thank you for your inquiry.
At the moment, the available operators don’t seem to be covering the Aeroport Atlantique – Nantes route.
There is a bus covering a direct route from Nantes Central Bus Station to St Malo for €9 with FlixBus. However, both schedules are at 6am and 10am respectively.
As for the other route, we will do everything possible to offer it again but it will depend on our partners’ availability.
We’d advise you to check back again before your arrival date.
We hope we could be of assistance.
Sincerely,
Your CheckMyBus Support
Claire Gravel
I just went to the process of reservation for 4 bus tickets from San miguel to guanajato and gave my credit card information but the screen disappeared so I do not know whether we are booked or not for the 8:40 departure on February 13th next returning at 16:30 to San Miguel. Please advise as soon as possible.
CheckMyBus-Support
Dear Claire,
Please, note that CheckmyBus offers a price-comparison service for bus trips. All bookings are therefore made on our partners’ websites.
We unfortunately have no access to any bookings made on external websites. In such cases, it’s best to get in touch with the operator you booked your tickets with.
Best regards,
Your CheckMyBus Support
costanza
Hi,
where can I find your contacts number? I was looking for a partnership as we are a bus company
CheckMyBus-Support
Hi Costanza,
Thanks for getting in touch. We’ve sent an e-mail to info@buscenter.it.
For all partnership requests, please contact: partners@checkmybus.com
Best regards,
Your CheckMyBus Support
Māris
Hello!
Our client stay at Andorra, hotel “Kandahar”. He want go to Barcelona airport with your bus. Your bus stop somthing near to this hotel and what you suggest with wich bus is better for him? His flight depart in 1. february at 12:05 a clock.
I’m waiting your answer!
Thank you!
CheckMyBus-Support
Dear Maris,
Thanks for your request. From “Hotel Kandahar” in Andorra, your client will need to get to the Andorra La Vella Central Station (approx. 11 kms). From there, they can take a direct bus to the Barcelona El Prat Airport T1 or T2 with Andorra Direct Bus. The journey takes just under 4 hours. For more info, check the following link: //bit.ly/2k473Km
Best regards,
Your CheckMyBus Support
mark van scoy
hello ,, i recently purchased several tickets with you online flixbus service. One i purchased in error and need to cancel and refund. no need to rebook this ticket. booking (blanked out for privacy reasons) for 52 euro. purchased jan 8 with credit card. please advise, thx mark van scoy
CheckMyBus-Support
Dear Mark,
CheckMyBus is a comparison site for bus trips. To complete the actual booking you are automatically redirected to the respective bus company’s website, in this case FlixBus. This means that in order to cancel a ticket, you have to contact FlixBus directly.
Best regards,
Your CheckMyBus-Support
Andrei Balagurov
Hello.Im arriving to Riga aiport the 19th januar at 12 am,can you offer to me some bus which is going toTallinn on the same day and pick up me .Best regards.
CheckMyBus-Support
Dear Andrei,
There’s several buses going from Riga to Tallinn on January, 19th. If you want to depart directly from Marupe Airport, however, you can only choose between buses from 14:05 to 18:20. There’s many buses going from Riga city center to Tallinn with buses leaving basically every half an hour. You can find all available trips by using our search eninge: simply type in your point of departure and destination as well as your preferred day of travel. Afterwards you can filter the search results. For instance you can tick the box that says “Marupe Airport” on the left. This way, you’ll only get results for buses departing directly at the airport.
Best regards,
Your CheckMyBus-Support
Sam
hey,
i’m gonna drive from Salzburg to Raubling. location name is P&R Salzburg. can you please help me where is the exact location?
CheckMyBus-Support
Hi Sam,
Thanks for your message.
Here are the coordinates for the P&R Salzburg Süd: 47.769745, 13.072781. Just enter them on your browser map of choice and you’ll get the exact location.
Best regards,
Your CheckMyBus Support
Marius
Where to buy a ticket to oslo send my adress
CheckMyBus-Support
Dear Marius,
For all bus schedules from or to Oslo, please, check the following link: //www.checkmybus.com/oslo
Best regards,
Your CheckMyBus Support
Michael
Hmmm, checked Arcata to Oakland, only Greyhound. Check-marked “Train” and still only Greyhound, no Amtrak (bus/train service). I’m starting to think this service is mostly for greyhound.
CheckMyBus-Support
Dear Michael,
Thanks for your inquiry. At the moment there are no train connections available within the USA on CheckMyBus.
There are also many different routes which are covered by the major bus operators only.
In other cases, we offer up to ten different operators per route.
Hope we could be of assistance.
Best regards,
Your CheckMyBus Support