Do You Have Further Queries About Your Bus Trip?
An Important Note: Remember that CheckMyBus is a search engine, not a bus company, so it is not possible to book or buy tickets directly on our website.
What is the Address of the Bus Station/Stop?
With the search results from CheckMyBus, you can easily check the exact address of the station or stop. You can check this for both the origin as well as your destination. Each result displays information about the departure and arrival stations. In addition, you can check out which amenities the bus provider offers. If you’re not sure if you’ve entered the right information or want to double check, don’t worry! All bus companies show a summary your purchase before you pay. Naturally, the addresses of the stops also appear on the bus ticket.
What to Do if the Bus Leaves or Arrives Late?
Generally, bus companies do not respond to delays they’re not directly responsible for. This includes fortuitous events and delays due to legal or administrative requirements.
In case the cause of the delay is attributable, passengers must make a formal claim to demand the corresponding compensation for damages caused. Following this, the passenger must demonstrate the damage and/or economic repercussions by presenting all the invoices and pertinent receipts that prove this.
If there’s a breakdown during the trip, the bus company must find and pay for the alternative means necessary to take passengers to their final destination as quickly as possible. For any lodging or maintenance costs, the company must take care of this.
Some bus companies, such as Greyhound, offer a bus tracker that allow you to search for a bus based on its schedule number and date or arrival and departure cities.
How Much Time in Advance is Necessary to Take the Bus?
Naturally, there are several factors that affect the amount of time needed to arrive at the bus stop. For domestic trips, with the ticket already printed and without special luggage, it is usually enough to be roughly 10-15 minutes early. However, when it comes to international routes, it’s a good idea to arrive at the station at least 30 minutes before the bus leaves.
Do you travel with your bicycle, with a baby carriage or do you have special needs when travelling? Companies recommend arriving at least 30 minutes ahead of time to avoid possible unforeseen events, regardless of whether it is a national or international trip.
Our recommendation: it is always better to arrive relaxed and with time to spare than to arrive running or even miss the bus for arriving too late.
What Do I Do if I’ve Missed the Bus?
If you miss the bus for reasons beyond the control of the company, each company has its own regulations and the corresponding conditions of change and cancellation apply. In many cases, you can exchange your ticket for another date or time for an extra fee. However, many companies offer flexible ticket schemes that can help prepare for any potential travel changes. Jefferson Lines offers the option to purchase Refundable Tickets. These are valid for travel for up to a year after the purchase date. These tickets do not need to be updated when traveling via the same scheduled route for a different day. You can still use these tickets.
If you need to change your schedule, you can bring the tickets to the nearest bus stop for free. Greyhound offers a similar option with its Flexible Tickets which allow passengers to receive full refunds if they haven’t used their ticket. Likewise, if a passenger only uses half of their ticket, they’ll receive half the ticket price. They can then exchange the ticket to another date free of charge.
Can Unaccompanied Minors Travel by Bus?
In many cases, children aged 12 to 16 can travel unaccompanied on the bus. This is provided they fill out an Unaccompanied Child Form. Both Greyhound and Jefferson Lines use this form for underage passengers, which requires:
- Passengers aged 12 to 16 must pay full fare. Child discounts typically only apply when travelling with a legal adult.
- The trip should be direct, without any transfers, and can last for a maximum of eight hours (each direction) between 7:00 a.m. and 8:00 p.m.
- Both the departing and destination stations should be full serviced facilities and not curbside stops. Furthermore, the station should be open when the child’s bus is scheduled to arrive.
- The person meeting the unaccompanied child must have a positive ID as well. Otherwise, the child may be released to the custody of Child Protective Services or local authorities.
- An additional fee of $15 ($30 for roundtrips) for each child traveling unaccompanied.
When traveling with megabus however, all children under 17 are required to be accompanied by an adult or someone at least 17 years of age.
325 Comments
Yadira
I am looking for to buy a ticket from Acuña,Coahuila to Delicias Chihuahua for June 11th but I can’t seem to find one, can you please help me?
CheckMyBus-Support
Dear Yadira,
Thank you for your message. Unfortunately, there isn’t currently a direct bus route from Acuña, Coahuila to Delicias Chihuahua in our system at this time. Alternatively, you can travel from Acuña to Gómez Palacio, then from there, you can travel to Pedro Meoqui, which is about 5.8 miles away. From there you can take a taxi to finish your journey. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support Team
Rachel Smith
Hi! I have used Tripper Bus to travel from Bethesda to NYC and from NYC to Bethesda. Why is bus company not included?
CheckMyBus-Support
Dear Rachel,
Thank you for your message. TripperBus is currently suspending their daily schedules until June 18th, when they plan to tentatively resume operations. You should be able to find bus routes via TripperBus during this time. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support Team
marlo
I’m flying into Ft Lauderdale airport and need to get to Kissimmee; just wondering how far is bus stop from airport??
CheckMyBus-Support
Dear Marlo,
Thank you for your message. The airport is about 3 miles from the bus station and should be available either via taxi or with airport shuttle. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support Team
John
If I fly into MCO Airport. Does check my bus have a pick up there and how many times a day does it run
I’m flying into Orlando airport MCO. AND NEED a ride to Port Saint Lucie area Tuesday afternoon
CheckMyBus-Support
Dear John,
Thank you for your message. Unfortunately, at the moment we don’t have any direct shuttles from Orlando Airport to Port Saint Lucie available in our system. However, there are shuttles and taxis from Orlando Airport that should take you to the Orlando bus terminal, and from there, you can travel by bus to Port Saint Lucie. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support Team
Hermanus Johannes Olivier
Good day I pay yesterday for my booking but until now no ticket received.
Can you please assist me with this issue
Hermanus
Olivier
CheckMyBus-Support
Dear Hermanus,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus route in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive your ticket or a refund, you must directly contact the company you booked the trip with.
Best regards,
Your CheckMyBus Support Team
Janice
Please advise whether the bus times have changed at all due to latest covid regulations.
Particularly from Queenstown EC to WC
CheckMyBus-Support
Dear Janice,
Thank you for your message. At the moment, there doesn’t seem to be any formal restriction on inter-provincial travel, however we always recommend referring to both national and regional travel advisories prior to your trip as the situation is quickly developing.
Best regards,
Your CheckMyBus Support Team
Luyanda Skepu
Hi. Please help, made bus booking for tomorrow. Haven’t received my reference or bus ticket.
CheckMyBus-Support
Dear Luyanda,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses directly. When you click “veiw deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. You must contact the bus company you directly booked your ticket with to receive the confirmation.
Best regards,
Your CheckMyBus Support Team
Cecilia Pacheco
Hi I’d like to know the arrival time of the bus my mom is in. She is coming for SLP MX to Austin Texas to my understanding there was a delay and bus is supposed to arrive at the H‑E‑B in William Cannon and 35 ?? Can I get an update on the arrival time?
CheckMyBus-Support
Dear Cecilia,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses, so we are unable to track the bus connection. We suggest checking with the bus company she is travelling with as some companies do offer a tracking system to keep you informed on any updates or delays.
Best regards,
Your CheckMyBus Support Team
Karl Hamilton
How can I contact you all
CheckMyBus-Support
Dear Karl,
Thank you for your message. How can we help you? You can ask any questions regarding bus transportation either here, using our form, on our Facebook channel or via info@checkmybus.com.
Best regards,
Your CheckMyBus Support Team
Carol Lauren Wolfson
How much is a round trip ticket from San Antonio, Tx to Corpus Christi, TX?
CheckMyBus-Support
Dear Carol,
Thank you for your message. For travel between San Antonio to Corpus Christi, the ticket costs between $60 and $70 depending on the time you book and the bus company you choose to travel with. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support Team
Eunice Uzibor
Hello Grey Horn Staff –
I wanted to find out if I can transport my luggage bags from Atlanta USA to Toronto Canada? I am not going to travel with the luggage, Does Grey Horn provide this kind of service?
Regards,
Eunice
CheckMyBus-Support
Hi Eunice,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus connection in our webpage, you are then redirected to the company’s webpage to make the booking and payment. Are you trying to get a hold of Greyhound buses? To see if they can transport your luggage from Atlanta, GA to Toronto, ON, we suggest contacting the bus company directly to see what is possible. You can contact Greyhound at 00 1 214-849-8100 or via their customer support form on the company’s website.
Best regards,
Your CheckMyBus Support Team