Do You Have Further Queries About Your Bus Trip?
An Important Note: Remember that CheckMyBus is a search engine, not a bus company, so it is not possible to book or buy tickets directly on our website.
What is the Address of the Bus Station/Stop?
With the search results from CheckMyBus, you can easily check the exact address of the station or stop. You can check this for both the origin as well as your destination. Each result displays information about the departure and arrival stations. In addition, you can check out which amenities the bus provider offers. If you’re not sure if you’ve entered the right information or want to double check, don’t worry! All bus companies show a summary your purchase before you pay. Naturally, the addresses of the stops also appear on the bus ticket.
What to Do if the Bus Leaves or Arrives Late?
Generally, bus companies do not respond to delays they’re not directly responsible for. This includes fortuitous events and delays due to legal or administrative requirements.
In case the cause of the delay is attributable, passengers must make a formal claim to demand the corresponding compensation for damages caused. Following this, the passenger must demonstrate the damage and/or economic repercussions by presenting all the invoices and pertinent receipts that prove this.
If there’s a breakdown during the trip, the bus company must find and pay for the alternative means necessary to take passengers to their final destination as quickly as possible. For any lodging or maintenance costs, the company must take care of this.
Some bus companies, such as Greyhound, offer a bus tracker that allow you to search for a bus based on its schedule number and date or arrival and departure cities.
How Much Time in Advance is Necessary to Take the Bus?
Naturally, there are several factors that affect the amount of time needed to arrive at the bus stop. For domestic trips, with the ticket already printed and without special luggage, it is usually enough to be roughly 10-15 minutes early. However, when it comes to international routes, it’s a good idea to arrive at the station at least 30 minutes before the bus leaves.
Do you travel with your bicycle, with a baby carriage or do you have special needs when travelling? Companies recommend arriving at least 30 minutes ahead of time to avoid possible unforeseen events, regardless of whether it is a national or international trip.
Our recommendation: it is always better to arrive relaxed and with time to spare than to arrive running or even miss the bus for arriving too late.
What Do I Do if I’ve Missed the Bus?
If you miss the bus for reasons beyond the control of the company, each company has its own regulations and the corresponding conditions of change and cancellation apply. In many cases, you can exchange your ticket for another date or time for an extra fee. However, many companies offer flexible ticket schemes that can help prepare for any potential travel changes. Jefferson Lines offers the option to purchase Refundable Tickets. These are valid for travel for up to a year after the purchase date. These tickets do not need to be updated when traveling via the same scheduled route for a different day. You can still use these tickets.
If you need to change your schedule, you can bring the tickets to the nearest bus stop for free. Greyhound offers a similar option with its Flexible Tickets which allow passengers to receive full refunds if they haven’t used their ticket. Likewise, if a passenger only uses half of their ticket, they’ll receive half the ticket price. They can then exchange the ticket to another date free of charge.
Can Unaccompanied Minors Travel by Bus?
In many cases, children aged 12 to 16 can travel unaccompanied on the bus. This is provided they fill out an Unaccompanied Child Form. Both Greyhound and Jefferson Lines use this form for underage passengers, which requires:
- Passengers aged 12 to 16 must pay full fare. Child discounts typically only apply when travelling with a legal adult.
- The trip should be direct, without any transfers, and can last for a maximum of eight hours (each direction) between 7:00 a.m. and 8:00 p.m.
- Both the departing and destination stations should be full serviced facilities and not curbside stops. Furthermore, the station should be open when the child’s bus is scheduled to arrive.
- The person meeting the unaccompanied child must have a positive ID as well. Otherwise, the child may be released to the custody of Child Protective Services or local authorities.
- An additional fee of $15 ($30 for roundtrips) for each child traveling unaccompanied.
When traveling with megabus however, all children under 17 are required to be accompanied by an adult or someone at least 17 years of age.
327 Comments
Marcus Edwards
What do we need to do to get our bus service listed with you?
CheckMyBus Support
Dear Marcus,
Thanks for getting in touch. Our representatives will get in touch with you shortly.
Best regards,
Your CheckMyBus Support
Narsingh Bhajan
We are DaySee Tours / Atlanta American Bus Charter.
aabcharter.com
We are schedule to run daily buses from the the two busiest airports in the east coast. (JFK) International Airport area to H. J. (ATL) Atlanta International Airport area. Starting Oct. 26th 2016.
Our service would cover a huge Indian and Latino American commuter market place.
Our Fleet would have 3 dedicated line run luxury coaches with two on schedule and the third on rotation after full safety inspection and maintenance.
Travelling from Queens, NY, to and from Atlanta, GA. daily.
I hope you would consider the options presented.
Respectfully,
Narsingh Bhajan
2012087975
CheckMyBus-Support
Dear Narsingh,
Thanks for your interest in partnering with CheckmyBus.
Feel free to get in touch with us at info@checkmybus.com
Best regards,
Your CheckMyBus Support
CheckMyBus support
Dear Narsingh,
Thanks for your interest. We will get in touch with you shortly.
Best regards,
Your CheckMyBus Support
JURIS
When I can find my busstation,
I.m not from Warszawa
CheckMyBus-Support
Dear Juris,
Which station do you need to find and which provider are you traveling with? Depending on your bus provider, the station location might vary.
Best regards,
Your CheckMyBus Support
Arnaldo Couto
I book my ticket on Raileurope to través between Berlin to Krakow bp bus. I will take The bus in Europaplats in Invalidenstrabe? Its to close Haupbanhof.
Please answer asas
Thank you and
Regardes
CheckMyBus-Support
Dear Arnaldo,
Europaplatz/Invalidenstraße in Berlin is basically right next to the city’s main railway station.
Best regards,
Your CheckMyBus Support
Arianna Coletto
Hello! I purchased on the 6th of June two bus tickets.
One was from Milano (Bus Station Lampugnano) on July 19th at 01:00, which arrives at Lucerne (Carparkplatz Inseliquai 10) on July 19th at 05:10.
The other one from Zurich Central Station (Sihlquai Car Park) on July 24th at 15:00, which arrives at Milano (Lampugnano Bus Station) on July 24th at 18:55.
I never received any emails of confirmation nor a ticket for neither of these two buses. Would it be possible to have it resend it to my email, please??
Thank you!
Best regards.
CheckMyBus-Support
Dear Arianna,
Thank you for your inquiry.
Please, note that CheckMyBus only offers a price comparison service. All purchases made are processed by the corresponding bus companies.
We would recommend contacting the bus company where you purchased your tickets for clarification.
Best regards,
Your CheckMyBus Support
Stephani
There is an Academy Bus bus from NY Port Authority to Forked River, NJ (Lacey Township) but check my bus says, “Your search: Port Authority Bus Terminal, New York, NY, United States – Forked River, Lacey Township, NJ, United States on 5/27/2016.
Unfortunately, there is neither a bus nor a train connection available within the radius of 50 mi.”
That is not accurate.
CheckMyBus-Support
Dear Stephanie,
Thank you for your message. We are always adding new routes and connections and lookingg to expand our offer in the future.
Best regards,
Your CheckMyBus-Support
Yaj
We are planning to take bus from Rome to Venice. Does a 20 months old infant mandatory need to have car seat or she can sit on palm of her parents? What are the rules for infant travel?…Thanks.
CheckMyBus-Support
Dear Yaj,
a journey from Rome to Venice is available from two bus providers: FlixBus and megabus. For safety reasons, both of them demand you to book a child’s fare and to bring a suitable car seat along for the kid to sit in.
Best regards,
Your CheckMyBus-Support
Dave Toomey
I want to get from A Coruna to Lugo Sunday evening May 1st 2016. I see bus but it seems not to be direct or goes to Chomoso. Is this en route or near Lugo as I have to meet frirnds there to cintinue on Camino.
Many thanks
Dave
CheckMyBus-Support
Dear Dave,
our search engine automatically displays search results with bus stops that are less than 15 kilometres away from the chosen point of departure and arrival. Unfortunately there is no direct bus connection from A Coruña to Lugo, but there is one to Chamoso, which is only 11.1 kilometres away from Lugo.
Best regards,
Your CheckMyBus-Support
Miguel Fajardo
Dear Check my bus,
We are a group of students from The Hague University of Applied Sciences working on a project to create a virtual small business. This business will not be used in real life; it is simply a design for a possible company.
We have come up with the idea of a system that converts university grades into travel credits. How this would work would be through a website in which students can register their grades and in exchange would receive an amount of points. The higher the grades, the more points the student would receive. These points would then translate into discounts for bus, train, or airplane tickets.
This would benefit a company, for examples like yourselves, because it would increase the number of customers using your products and would create a new group of consumers (university students). The students would still pay a percentage of the ticket, making the transportation costs more efficient. Furthermore, students would become familiar with your company and may be inclined to travel with you again in the future.
We would like to ask you if you would be interested in an opportunity to work with a company like ours. As mentioned before this is a virtual offer, we just need the information if it would be possible to make the project happen.
So the question is: would you open a connection with a company similar to ours?
We look forward to hearing back from you soon.
Kindest Regards,
Miguel Fajardo.
The Hague University of Applied Sciences.
CheckMyBus-Support
Dear Miguel,
thank you for considering CheckMyBus for your project.
However, CheckMyBus is a search engine, which allows you to compare the offers of numerous bus companies. Since we do not operate the journeys and the booking process is completed on the chosen bus company’s website, we do not have the possibility to offer discounts just now. We recommend you contact the individual bus providers, which are responsible for pricing and booking.
Best regards,
Your CheckMyBus-Support
vinay
check price is displaying as NAN can u plz fix it asap.
CheckMyBus-Support
Dear vinay,
unfortunately I cannot trace the problem you encountered. The prices are shown in the right column of the search results. On top of our page you have the possibility to change currencies if needed.
Best regards,
Your CheckMyBus-Support