Booking a Ticket for the Bus

How can I purchase my bus ticket?

 
CheckMyBus Support BookingAre you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
 
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
 
Send us your comments and questions – We’re here to help!
 
 
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How do I Book a Bus Ticket?

The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.

Online Booking:
Booking a ticket for the busBooking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.

When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.

Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.

Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
 

How can I Cancel or Change a Booking?

When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.

 

Bus CompanyTicket Exchange, Cancellation and Refund
FlixBus
  • Cancellation: Cancel your trip for a cancellation fee per each trip and passenger. The fee varies depending on the date of the original booking and how many days before the trip the cancellation was made.
  • Changing a Booking: Change your Booking up to 15 minutes before departure for a cancellation fee per booked ticket and passenger.
  • Greyhound Bus
  • Refundable Tickets: Full refund and date exchange for free; No refund when the ticket was already used on parts of the trip, when a bus is delayed or when the ticket was lost.
  • Non-Refundable Tickets: No refund.
  • Changing a Booking: Changing a date or time is charged $20, changing the name of the traveler is not possible. Also pay attention to the fact that certain programs like the commuter ticket pass do not accept exchanges.
  • Jefferson Lines
  • Refundable Tickets: Refund with 20% procedure fee, date exchange free of charge.
  • Prepaid Ticket Orders: can only be refunded to the original ticket owners with valid receipts and original tickets.
  • Non-Refundable Tickets: Marked with “no refund”. Date/time exchange is charged $20. Online Tickets are not refundable but can be cancelled in exchange for a voucher for future bus trips ($15 cancellation fee is required).
  • megabus US
  • All tickets are non-refundable.
  • Changing a booking: Passengers can change a reservation for $5 fee between 6-24 hours prior to departure, $1 fee when changed more than 24 hours prior to departure. A new reservation fee of $1.5 is charged. Should there be a price difference between the old and new trip, then this needs to be paid on top. Should the new trip be less expensive, then the difference in price is not refunded.
  • Trailways
  • Refundable Tickets: Tickets purchased via stations or agencies can be refunded for a 20% cancellation fee.
  • Non-Refundable Tickets: Marked with “no refund”. Online Tickets cannot be cancelled or exchanged.
  •  

    What Happens if I Lose My Bus Ticket?

    If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
     

    How Can I Save More Money with Discounts?

    In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
     

    Bus CompanyCoupons and Discounts
    FlixBus
  • Child Discounts: Children under 15 can travel at discounted prices, which are calculated from available discounts and rates.
  • Group Rates: Are calculated during the booking process.
  • Greyhound Bus
  • Midweek Discounts: 15%-40% for bus trip on Tuesday or Wednesday, max. savings for trips before 10 am
  • Small Group Discounts (2-3): 10%
  • Child Discounts: 0-2 years free; 2-11 years 20% (accompanied by adult)
  • Student Discounts: 20% for the bus trip and 40% for shipping service with Student Advantage Card
  • Soldier/Veteran Discounts: 10% (applies to family members as well, booking at the station only), 20% with Veterans Advantage Card
  • Senior discounts: over 62 years 5%
  • Large Group Discounts (>7): Contact Greyhound for personalized prices
  • Loyalty Discounts: Road Rewards Program for coupons and free tickets
  • Attention: Valid Photo ID is needed for discounted tickets
  • Jefferson Lines
  • Advance Tickets: 10%, 25% and 50% when booked 7/14/21 days prior to departure
  • Child Discounts: 0-2 years free; 2-11 years 25%-40% (accompanied by adult)
  • Student Discounts: 15% with valid college ID
  • Companion Tickets: One ticket at full price, two more tickets 30% off
  • Soldier/Veteran discounts: 10%
  • Senior Discounts: over 62 years 5%
  • City Pair Discounts: Iron Range Routes $5, Northwoods Routes as low as $15, Superior Shores starting at $25
  • Attention: Discounted Tickets are non-refundable. Advance tickets cannot be combined with other types of discounts.
  • megabus US
  • Regular Deal: tickets starting from $1 for all bus trips across the US on a frequent basis
  • Trailways
  • Child Discounts: 0-2 years free; 2-15 years 25% (accompanied by adult); unaccompanied children pay full price + $5 fee (booking at the station only)
  • Student Discounts: 15% with valid college ID or Student Advantage Card (only select destinations)
  • Military/Veteran Discounts: 10%
  • Senior Discounts: over 65 years 5%-10%
  • Half Price Program: passengers over 65 as well as disabled passengers & Medicare cardholders 50% on select routes (cannot be combined with other discounts)
  • Attention: Valid Photo ID is needed for discounted tickets
  • 516 Comments

    • Donna Allison

      Hi I’m looking to book a one way ticket from Kamloops B.C to Prince George BC is this possible, I’m not sure what date as of yet.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Donna,

        Thank you for your message. Unfortunately, there isn’t a direct bus connection for this route available in our system at this time. However, this bus connection is available via the regional provider BC Transit. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • John F Jaramillo

      According to my bank statement, I did indeed purchase a couple of tickets from Futra Express on mi IPAD, but I never received confirmation to my email. I would either like that confirmation or I wish to cancel.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear John,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive a confirmation or seek cancellation, you must contact the bus company directly.

        Best regards,
        Your CheckMyBus Support Team

    • Greg

      I am trying to find and purchase a bus ticket from Los Angeles to Tijuana Airport. In your system it offers the below. However, when I click on “View Deal” it goes to an error “403 Forbidden”. Help please

      Los Angeles, CA – Autobuses Coordinados USA
      Duration 1h 15m
      direct
      2:25 AM
      Tijuana, BC – Buenavista ACN
      1.7 mi
      Tijuana Airport, TIJ, Mexico
      ACN GRAN CLASE
      ACN Autobuses
      by ClickBus MX
      $40.15*

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Greg,

        Thank you for your message. Unfortunately, at the moment it’s not possible to book a trip via ClickBus Mexico outside of Mexico. However, you should be able to book the route either via a mobile device or with a VPN. Alternatively, the connections is also offered by Greyhound. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jorawar Singh,

        Thank you for your message. Where would you like to travel to Vancouver from? You can find all available bus connections in our site by entering your city of departure and Vancouver in our search engine as well as the date you would like to travel. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Gonzalo,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus connection in our webpage, you are then redirected to the company’s webpage to make the booking and payment. To cancel a ticket, you must contact TOKS directly.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Fran,

        Thank you for your message. We update the promo codes as often as is possible as new deals come in from our partners.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Fraser,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive confirmation for your ticket, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

        • CheckMyBus-Support

          CheckMyBus-Support

          Dear Benjamin,

          Thank you for your message. With which coach company did you book your trip with?

          Best regards,
          Your CheckMyBus Support Team

    • Thandeka

      Good evening please assit I called the call center earlier to ask if there is 6 o’clock bus she said yes and asked how much and the return also asked where I can get I went to checkers so the gave me 4 o’clock ticket guys I am going to a funeral cnt put me me toast 10 o’clock bus please there is still time

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Thandeka,

        Thank you for your message. Where would you like to travel to and from? Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus deal in our search engine, you are then redirected to the company’s webpage to make the booking and payment. Generally, we suggest contacting the bus company you booked your trip with to get the best idea of whether you can change your trip’s departure time if needed.

        Best regards,
        Your CheckMyBus Support Team

    • Jovencio Garcia

      Hello,
      I’m interested in getting a bus from LLoret de Mar Spain , going to Valencia Spain. Date: August 6 2020 for 4 adults. Does this route exist? Can I start booking my trip?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jovencio,

        Thank you for your message. Unfortunately, there aren’t currently any direct connections from Lloret de Mar and Valencia in our system at this time. Alternatively, you can find bus routes from Lloret de Mar to Barcelona and then from Barcelona to Valencia. Generally, most bus companies let you book two to three months in advance so you may need to wait until closer to your departure date before you can book your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • Phyllis So

      I booked a ticket on Alsa on 31/01 from Barcelona airport to Valencia. It was not the right ticket and I had to buy another ticket from the station.

      The number of the ticket is 580/1/0999/39888984.

      this trip was not taken because of the error.

      Please refund money.

      I would be happy to send you the ticket.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Phyllis,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the company’s webpage to make the booking and payment. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • Negar Bahardoust

      Hi there, me and my boyfriend tried to buy a ticket from San Luis Potosí to estacion real de catorce for today 12 feb at 3:30pm Mexico time. First time the website declined the payment of my boyfriend then it declined my payment. However the money is showing in my credit card transaction and my bank said you have to cancel and return my money,they can’t do it. Since it seems we’ve paid for the tickets twice and haven’t received an email, I would like you to return the money as soon as possible. If you attend to This message within 5-10 min you can just take one of the payments and send the tickets through to my email negbah@yahoo.com and return the money to one of our accounts.
      Negar bahardoust and Gwendal Brandhonneur

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Negar,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus company in our search engine, you are then redirected to the company’s web-page to make the booking and payment. To receive either confirmation for your ticket or a refund, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

    • Esther Saint-Léger

      Hello

      We are 2 people and we would travel from Windhoek in Namibia to Maun in Bostwana. Is there any bus to go there Sunday 9th or Monday 10th of February?

      Could you tell me how much is it please?

      Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Esther,

        Thank you for your message. Unfortunately, there aren’t any bus connections in our system between Windhoek and Maun in our system at this time, but you can find direct flights starting from €337.52. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Alannah,

        Thank you for your message. From where would you like to travel to Bologna? Unfortunately, most bus companies do not allow pets onboard, however companies like buscenter.it allow you to transport pets for domestic connections. For further information, we suggest contacting the bus company you plan to book your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

    • Renee de vos

      Hi I can’t find my booking email in spam or inbox for my one way ticket from New York to Niagara Falls. I can only find my one way ticket back

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Renee,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus route in our system, you are then redirected to the company’s webpage to make your booking and payment. To receive a copy of your ticket for your return trip, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear H Hopkins,

        Thank you for your message. Unfortunately, there isn’t a direct connection between Gatwick Airport and St Ives in Cornwall. Alternatively, you can travel from Gatwick Airport to Heathrow Airport, then from Heathrow travel to St. Erth. From St. Erth, you can reach St. Ives via local transport, like First Kernow. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • Zoya

      Hi,
      Stansted express refunded my train ticket, however I booked the train through your website – so you currently have the refund authorisation. I’d like to have the refund send through to me please!
      The booking reference was: (omitted for privacy)
      Feel free to let me know if you need any other details.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Zoya,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus or train connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive your refund, you must contact the company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support Team

    • Yasmine Jefferson

      I made reservations for my brother this is a confirmation number WD67-9102581. I need to print this ticket out. It’s under my brother name Earnest Jefferson the pick up date is 1/26/2020 going to North Carolina leaving at 8:30 pm drop off in North Carolina 1/27/2020 at 6:15 am. My email address is yjefferson2715@gmail.com so I can print out the ticket. Thank you for your help and understanding.

      From

      Ms. Yasmin N. Jefferson

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Yasmine,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus or train connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive your ticket, you must contact the bus company directly to receive your tickets by e-mail.

        Best regards,
        Your CheckMyBus Support Team

    • Milagros

      I have booked my trip for greyhound bus going Orlando, Florida from New York on January 20 at 11:00 and return trip (Orlando to NY) on January 25 at 13:10. I’m confused where will I pay the tickets, will I pay them at the Port Authority ticketing station. This is my first time to use the app. I’m worried I may not be able to take the trip as scheduled

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Milagros,

        Thank you for your message. When you click “view deal” on a bus connection in our system, you are then redirected to the company’s webpage to make the booking and payment. Once redirected you can pay for your ticket online to reserve your seat. Otherwise, you can purchase your tickets right at the station, however if you do so on the day you’d like to travel, you might not be able to book for when you’d like to go if the seats are sold out. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Adrian,

        Thank you for your message. From where would you like to travel to and from? Generally when you book your trip, the station should be in the search results and on your tickets.

        Best regards,
        Your CheckMyBus Support Team

    • Eric Rentiers

      Trying to book tepic to bucerias mexico using Pacifico.
      Also return one week later.
      Your online schedule shows 2 hours 24 mins yet others say it is a 3/12 hour trip.
      Last year I travelled La Penita to Tepic and it took 2 hours 20 mins on Pacifico.
      I know that Bucerias is about an hour further so to me it makes sense that the trip
      From bucerias to tepic is 3 1/2 hours.
      I believe your online schedule is not factoring in the one hour time change between the two cities.
      I am confused .
      Please advise
      Gracias

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Eric,

        Thank you for your message and for bringing this to our attention. Unfortunately we had a technical issue regarding our time zones which we were able to fix. The connection should be approximately 4 hours since it’s not a direct connection. You should be able to find the accurate results now. We apologise for any inconvenience caused.

        Best regards,
        Your CheckMyBus Support Team

    • Laure

      Hello, I want to book a ticket from Rio to Paraty on the 1st of March 2020 but I cannot see any options. Is there because there is no bus or because bookings are not open for that date? As buses from Paraty to Sao Paolo on that date are opened. Thanks, Laure

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Laure,

        Thank you for your message. We have double checked our systems, and it seems that they are working correctly with that route. We advise you to try a bit later in a couple of weeks time as the time selected might be to soon to process with the booking.

        Thank you for your understanding.
        Kind regards,
        Your CheckMyBus Support Team

    • Oguzhan

      I bought a ticket from there and the bus company name was citybusexpress and before my bus ride the company went bankrupt so I want refund.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Oguzhan,

        Thank you for your message. We are sorry to hear that you had those problems with the bus company. Please notice that CheckMyBus is an intercity bus price comparison portal for buses and routes, so we don´t sell tickets or operate with buses directly.

        We recommend you to contact CityBusExpress directly and reach this issue with them directly.
        Kind regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jan,

        Thanks for letting us know. It might be that the Primera Plus website was experiencing some technical issues. We have just rechecked and the website seems to be working fine from our end. Clearing cookies and cache if you’re on desktop or trying with another browser if on mobile might be helpful. Let us know if you need further info or help from our side.

        Happy Holidays and kind regards,
        Your CheckMyBus Support Team

    • David Malcolm

      I booked 2 tickets on ADO from Cancun Airport to Merida .I payed with visa the payment is on my statement I can’t print the tickets or get on my phone SMS needs a Mexican phone number.Tell me how to receive the tickets

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi David,

        Sorry for the late reply, due to the holiday season we’re operating with a reduced schedule. Please contact ADO directly if the tickets are not being sent to your email address. Customer service for ADO can be found on https://hola.ado.com.mx

        Kind regards,
        Your CheckMyBus Support Team

    • Dani Souza

      I am trying to buy a ticket to Newark, NJ from Union Station in DC. I am struggling purchasing my ticket for the cost that it is showing on the web site.

      I was also looking for a contact phone number to speak with someone about this….is there a number that I can call?

      • Dani Souza

        Here is the pricing I am getting from your website and then it transfers me to a page that is charging me twice as much…….is this right?

        11:15

        Washington, DC – Union Station

        06:35

        Newark, NJ – Penn Station

        com Busbud
        $27
        Return December 22
        4:25

        Newark, NJ – Penn Station

        11:00

        Washington, DC – Union Station

        com Busbud
        $21

        • CheckMyBus-Support

          CheckMyBus-Support

          Dear Dani Souza,

          Thank you for your message. Unfortunately, as an intercity bus price comparison portal we don´t have full control of the changes in the prices with our bus providers. Unfortunately, it is not a problem only related to us as main other search transport systems experience the same, especially during high seasons such as Christmas. We believe that during Christmas the prices rate change significantly due to the amount of users travelling as well as other reasons.We apologise for any inconvenience cause.

          Best regards,
          Your CheckMyBus Support Team

    • Jeff

      I land at Heathrow airport on January 15 and will take the bus to Newport Wales. if for some reason my flight is delayed into London or going through immigration and customs takes longer than expected, would it be best to buy my bus ticket in advance or wait until I am ready to board the bus? Will I be penalized if I buy the ticket in advance and have to catch a different bus?
      Thank you.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jeff,

        Thank you for your message. Our advise is that you book your ticket in advance to avoid any issues during that day. However, please note that CheckMyBus is an online comparison portal only. We don’t sell the tickets or operate with buses. We recommend you to contact the company you want to travel with directly and ask them for advice in these cases.

        Best regards,
        Your CheckMyBus Support Team

    • Sandipan Sen

      Dear Sir/Madam,

      My name is Sandipan Sen. I am a traveller from Germany and I had booked a ticket from Chichen Itza to Cancun today (12.12.2019).

      Order number : YNJ3QT
      Journey date: 30.12.2019
      Total tickets: 2
      Passengers: Sandipan Sen (Seat number 19) and Arijit Patra (Seat number 20).

      The issue is that:
      While booking i had given my email address as sensandipan100@gmail.com but when I logged on with facebook, the booking procedure sent the tickets to the email associated with my facebook account (indiamycountrymylove@gmail.com).

      Since I dont have access to my facebook email addresss (indiamycountrymylove@gmail.com)I want to request if is is possible to send the tickets again to my current email address (sensandipan100@gmail.com)

      Since it is very important to have the tickets at hand for taking the bus it is very important that I can get the tickets to sensandipan100@gmail.com.

      Please let me know.

      Best regards
      Sandipan Sen

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sandipan Sen,

        Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. In this case we recommend you contacting the bus provider you bought your tickets with to amend that issue with your email address before your trip.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Keshnee

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus route in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To request a refund, you must contact the company you booked with directly.

        Best regards,
        Your CheckMyBus Support Team

      • Carol Cavanagh

        Can you please give me a record of what I clicked through to book the tickets because on the bus website when I type in my details it give no record of my booking.

        • CheckMyBus-Support

          CheckMyBus-Support

          Dear Carol,

          Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus route in our system, you are then redirected to the company’s webpage to make the booking and payment. With which bus company did you book your trip with? To receive a confirmation for a booked trip, you must contact the bus company you booked your trip with directly.

          Best regards,
          Your CheckMyBus Support Team

    • James

      Hi. We love travelling Mexico with Primera Plus. When I want to book online it comes up in Spanish. Can I get this App in English somehow?

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi James,

        Thank you for getting in touch with us. As an intercity bus price comparison portal, we connect our users directly to our partners’ websites when they click “view deal” on a route to make the booking and payment. However, some companies are only available in the native language. We apologize for any inconvenience and hope you can find everything you’re looking for next time.

        Best regards,
        Your CheckMyBus Support Team

    • D. Rothel

      I cannot get past the first page. my husband and I, both seniors, would like to go to Guadalajara from Puerto Vallarta tomorrow morning. I would like to book two seats and be informed as to price on ETN and Premiere Plus. Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear D. Rothel,

        Thank you for your message. We’re sorry to hear about your experience booking. The price for this route starts from $590.00 Mexican Pesos when travelling with Primera Plus. Please let us know any technical difficulties you encounter so we can investigate further and see if there’s an issue on our side that needs to be fixed. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Babalwa,

        Thank you for your message. Bus connections from Cape Town to King Williams Town start from R710 with tickets being about R355 both ways. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • Sheila Rodriguez

      I want to buy 2 return tickets from Malaga Airport to Estepona but the site requires a flight number. We are not arriving by plane, we are coming from the Train Station to the airport. Could you please help us? We would be departing on Feb 28 at 16:00 and returning on March 3 at 10:00. I can see both dates and times are available but I cannot book.
      Cheers!

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sheila,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. In this instance, we suggest contacting the bus provider directly to see if you can still book the trip without a flight number.

        Best regards,
        Your CheckMyBus Support Team

    • Tracy parker

      I purchased a ticket from Phnom Penh to Kompong Thom and didn’t receive confirmation sent to my email. The charge went through on my card though. I don’t even know the name of the bus company. Please help

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Tracy,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the company’s webpage to make the booking and payment. To receive your ticket confirmation, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support Team

    • Sue Rhone

      All the deals I am being quoted are non existent when I try to book and referred to the bus companies website. Most tickets are more than double the prices you are listing? I have tried several different journey times and days now and none of your prices are accurate.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sue,

        Thank you for your feedback. We’re sorry to hear about your experience. For which route and with which bus company are you trying to book your trip with? With more information we will gladly investigate this further to see where the issue is coming from.

        Best regards,
        Your CheckMyBus Support Team

        • Sue Rhone

          I’m trying to book Taunton to Birmingham via National Express. Your site is giving prices of £7 but when redirected to the website to book the price rockets to £18.50.

          • CheckMyBus-Support

            CheckMyBus-Support

            Hi Sue,

            Thank you for your feedback. We have indeed noticed an issue in our system and are currently investigating further to solve it. We apologize for the inconvenience and thank you again for bringing this to our attention.

            Best regards,
            Your CheckMyBus Support Team

    • David

      I “TRIED to book a ticket FROM San Antonio, Tx to San Cristoba la Casas Mexico 5 TIMES on 5 different days. IT spun, and spun and spun for, 20 minutes or more… I ALSO “TRIED” San Antonio, TX to Tempico, Mexico, and SA to Tapachula, Mexico, and MANY others!
      And I get this ERROR….
      Service Unavailable
      HTTP Error 503. The service is unavailable.

      SO…. WHY?

      Do you need to HEIR some new (actual,) “web developers / page builders, or just loose clients? WHICH?

      Signed
      Totally disappointed!

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear David,

        Thank you for your message. Unfortunately, there isn’t a direct bus connection for this route. However, there are bus connections available from San Antonio, TX to Mexico City and then from Mexico City to San Cristoba de la Casas. We apologize for any inconvenience and are sorry to hear about your experience. If you have any further questions or continue to experience any difficulty when looking for your trip, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support Team

    • mary

      i dont understand i check the trip from Las vegas to Mesa, Arizona for nov.27 it shows e ticket for I like my bus, then when i clickedit theres no trip for me. It shows from New York to Washington

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Mary,

        Thank you for your message. Unfortunately, we’ve noticed this to be the result of a technical difficulty and are currently working to resolve the issue. We’re sorry for the inconvenience caused and thank you for bringing this to our attention.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ralph,

        Thank you for your feedback. For which bus route did you search? Unfortunately, sometimes it can take some time for our webpage to catch up to our partners when the price changes. With more information, we’ll gladly investigate this issue further.

        Best regards,
        Your CheckMyBus Support Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Priti,

        Thank you for your feedback. For which bus route did you search? Unfortunately, sometimes it can take some time for our webpage to catch up to our partners when the price changes. With more information, we’ll gladly investigate this issue further.

        Best regards,
        Your CheckMyBus Support Team

    • Donald Johnson

      I forgot to write done confirmation number for bus I’m taking on sunny 11/10/19. I may have put the wrong email . the email I use is Donaldscott1289@gmail.com. however, I may have put Donaldjohnson1289@gmail .com. The iternerary is Miami to Cape Canaveral. Can you help me?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Donald,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus company in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To resolve this and receive your confirmation, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Miki McFadden

      I am trying to book a bus from the Omaha, Nebraska airport to Sioux City, Iowa on Dec 1, 2019. Can you help me? Thanks, Miki McFadden

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Miki,

        Thank you for your message. Unfortunately, this bus connection is currently unavailable in our system at this time but is currently being offered by Jefferson Lines. We suggest contacting the bus company directly for further assistance in booking the trip.

        Best regards,
        Your CheckMyBus Support

    • Soohyun Lee

      Hello.
      I’m emailing you to make a request about the refund/compensation.

      I booked the ticket for Brno-Warsaw bus on the website Checkmybus. I definitely checked the departure station on the website, which was Hotel Grand, and I got there way ahead of the departure time. But the bus did not come and I found it was Zvonarka, not Hotel Grand.
      Zvonarka station is not even close to Hotel Grand station, so these two cannot be referred as same station. For this reason, other booking websites state this station ‘Zvonarka’, not ‘Hotel Grand’.
      I know that I was the one who have to be more prepared. However, I cannot help believing what the website says, because it should be precise so I trust it. I even double checked the station before I get there. I was happy to find this convenient website, so it makes me more disappointed that this thing happened.

      So I would like to ask for a refund/proper compensation.

      Please contact me through the email.

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Soohyun,

        Thank you for your message. We’re really sorry to hear about your experience, and we will look into this error to prevent this from happening again. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets directly and cannot provide refunds. The final pickup and drop-off points printed on your ticket are the most up-to-date information, and while we work to make sure our information is as accurate as possible, sometimes companies change their locations and it can take a bit for our system to catch up. Again, we’re deeply sorry for your experience.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Hello!

        Thank you for writing to us. Where would you like to travel to and from? You can find all available buses for a route by entering your departure and arrival cities as well as the date you’d like to travel in the CheckMyBus search engine. Then you can compare results across multiple bus companies to find the best deal for you. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Maija,

        Thank you for your message. Where would you like to travel to? You can often book a ticket for only one way, and when searching with our search engine, all you need to do is click the date you’d like to travel and leave the field for “return trip” blank to find one-way tickets. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Sandra Granados

      Hello,

      I purchased a bus ticket for October 22 at 3:10 pm from the airport at La Ciudad de Mexico to Celaya GTO. I never received an email with my bus ticket confirmation. It is already paid through my bank account. How do I show them my bus ticket when I get there? Thanks.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sandra,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. To get the ticket confirmation, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Emma C.R Blowers

      Hi, whenever I try to book a coach back home to London from Blackpool on Sunday (13th) or Monday (14th), it won’t redirect me to National Express- I just get a technical error or it redirects to National Express and asks me to book an entirely new journey- please please help

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Emma,

        Thank you for your message. We’re sorry to hear about your experience with booking. Upon checking, we saw that the redirect works, but if you continue to receive a technical error, please let us know so that we can investigate this further. Again, we’re sorry for the inconvenience and hope you were able to book your ticket.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Lubica,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click “view deal” on a bus connection in our search engine, you are then redirected to the company’s web-page to make the booking and payment. To rebook your tickets, you must contact the bus company you booked with directly to see if you can update them.

        Best regards,
        Your CheckMyBus Support

    • Lynn Thompson

      My travel partner and I (both seniors) are looking for round-trip bus tickets leaving Lisbon, Portugal (Sete Rios station) for Vila Nova de Milfontes late afternoon (the 4:00 bus would be ideal) on Tuesday, Nov. 5, and returning from Vila Nova de Milfontes for Lisbon (Sete Rios station) midday on Monday, Nov. 18. I have been having great difficulty booking these tickets online during the past days and am finally asking for your assistance. Thank you very much!
      Lynn Thompson

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Lynn,

        Thank you for your message. There is a bus connection from Lisbon – Sete Rios, which departs on November 5 at 4:00 PM. These tickets are available via Rede Expressos, and you can find all the available bus connections with the CheckMyBus search engine. If you have any questions or further troubles, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Sharon J Andrews

      Is it safe to leave my car at W Transfer or BGC in Madison, Wisconsin? Is there a designated parking space at these locations?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sharon J Andrews,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t operate buses or sell tickets. We suggest contacting W Transfer or BGC in Madison directly to know for sure whether you can park there and what the feeds and policies regarding this might be.

        Best regards,
        Your CheckMyBus Support

    • Jazmin perez

      Hello , I am trying to book a ticket from Tepic Nayarit to Ciudad De Mexico. But I also see you guys sell here airplane tickets. I am trying to get On͏e for October 19. I found one ticket for Volaris but I would like to know if luggage is included. The picture says it is but I know Volaris has a different policy.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jazmin,

        Thank you for your message. When booking the flight for Volaris, the tickets shown will be for the minimum amount of luggage, which includes only your hand luggage. You’ll need to prepay for baggage, once you book, for fees for luggage up to 25 kg, 50 kg, 75 kg, 100 kg, or 125 kg. You can find these added fees on the booking page under “Baggage Prepay” and can select the option that best works for you. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Anne,

        Thank you for your message. With CheckMyBus, you can purchase bus tickets for FlixBus no matter where in the world you are. All you need to do is enter your departure and arrival points in our search engine as well as your desired travel date, and you’ll be able to compare all available buses for that route to find the best deals. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • C S

      Hi,

      Have sent you an email regarding this. With all the details. Recently booked a coach but your site but it sent me two bookings when I only booked for one.

      I cancelled the first one but it wouldn’t give me a refund. I didn’t end up taking the coach as I wasn’t sure I’d be allowed on and tried to contact your site but realised you have no phone number. Then contacted the coach company who own the coaches for this particular journey. They were very helpful and said I can apply for a refund. But as I booked it from your site I need to contact you.

      Basically I only pressed once to book a coach but your site sent me two bookings which is really bad and I’ve been charged twice. At the moment I’m trying to find out how I can get a full refund for both?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear C S,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” you are then redirected to the bus provider to make the booking and payment. The only way to receive a refund for the bookings is to contact the bus company you booked your trip with directly. With which bus company did you book your trip?

        Best regards,
        Your CheckMyBus Support

    • Paige Brey

      I am trying to book this deal but when I click view deal it comes up with an error code. I would like to speak to someone on the phone.

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Paige,

        CheckMyBus is a website that allows you to compare prices and routes to organiza your trips. We don’t offer phone support but you can write us to the following email address: info@checkmybus.com. Please make sure to describe what you want in detail.

        Regards,
        CheckMyBus Team

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Milagros,

        There’s no direct journey from Yuma Airport to Calexico. There’s only buses from the Yuma Greyhound Station, therefore first you’ll need to get from the airport to the city center where the station is, there you’ll be able to take the bus to Calexico. Transport from the airport to the city center is provided by public transport and local companies, those tickets can be purchased directly after arrival.

        Hope this information is useful.

        Regards,
        Your CheckMyBus Support Team

    • Natalie Keyte

      Hi There, I am wanting to book a bus transfer from Avoriatz (staying at L’amara apartment) to Geneva airport on 18th January 2020 in the morning preferably at 9.30am. Can you please tell me if you have a service available for this date and the total cost for 2 adults and 2 children please? Thanks so much

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Natalie,

        Please note that CheckMyBus is a website that helps you compare prices and schedules for buses and other transport services. We are not a bus company and therefore we don’t offer shuttle service. However, we’ve check this information for you and there are several companies that offer this trip. The average price of the ticket is around 15€ for adults. Please note not all bus companies offer children prices, you’ll have to check that directly with the company you’ll be traveling with. As it is too early to book and the season hasn’t started yet, right now is not possible to get the tickets. We recommend you to please wait a bit more because many companies start selling them 3 months in advance.

        Hope this information is helpful.

        Regards,
        Your CheckMyBus Support Team

    • Pat Hechinger

      My son’s bus ticket was rescheduled. however, his reserved seating was canceled and now he has free seating. How can we reserve a seat?
      I don’t want him to miss out on a seat if the bus sells out.

      the bus line is Flexibus from Reno to SF.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Pat,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our system, you are then redirected to the company’s webpage to make the booking and payment. To reserve your seat, you must contact the bus company directly.

        Best regards,
        Your CheckMyBus Support

    • Carlos Bach

      Hye,

      Can I Get the Bus From the Cancun Airport or i will book a cab from Oscar Cancun Shuttle ? Because My friend is telling me that there is no bus is available from the Airport.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Carlos,

        Thank you for your message. There are buses available via LC Transportation starting from 117 Mexican pesos. The shuttle travels from Cancun International Airport to various points throughout the city. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Linda Grant

      I am trying to purchase 4 adult tickets.
      Leaving Methuen, Ma park & Ride on September 27th at 6:30am to New York City Port Authority.
      Returning from New York City Port Authority on September 29th at 1:30pm to Methuen, Ma
      I can’t figure out how to actually make the purchase. The site does not direct me to payment information.
      Please help me. Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Linda,

        Thank you for your message. We apologize for any inconvenience regarding this route and had momentary technical issues. We have since resolved the problem, and you should be able to book the trip now. If you continue to experience further technical issues, then please let us know.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Kris,

        Thank you for you for bringing this issue to our attention. We are already working on resolving this issue and apologize for any inconvenience this may have caused.

        Best regards,
        Your CheckMyBus Support

    • Rowena Fong

      Hi I want to buy bus ticket from FLIXBUS, they offers bus route from RENO NV to SAN FRANCISCI CA. I signed in the website, select my date and time, then to method of payment, I have problems to finish my booking;I entered several credit cards, and my paypal account, I received messages: payment not accepted, try another credit card. I made many calls and sent several email to Germany headquarter, the staffs suggested as;
      1 clean up cache and cookies, I did but not working. 2.the bus drivers will sell tickets, that is not true, the drivers told me they are not selling tickets. 3. one staff gave me phone # in San Francisco where tickets will sell. NOT TRUE. There are 3 people in Reno Nv experiencing the same problems as I have. Please tell where I can buy ticket? Do you sell Flixbus ticket? Thank you Rowena Fong

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Rowena,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection, you are then redirected to the company’s webpage to make the booking and payment. To settle the issue with payment, you must get in contact with FlixBus directly. You can contact the company at +49 (0)30 300 137 130.

        Best regards,
        Your CheckMyBus Support

    • Angelina

      When trying to book a bus to Dublin Airport, I noticed 2 options. One says to Dublin Airport Zone 11 and the other says Dublin Airport. Where does the Dublin Airport option deliver you? I am meeting my party at Zone 16. Thank you.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Angelina,

        Thank you for your message. This stop should be near Zone 13, but we suggest always double-checking with the company you plan to book your trip with to make sure. Dublin Airport also offers convenient shuttles that will get you to your desired location. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • ramin

      None of prices shown in your site matches the companies you are representing.
      Clarity and honesty is needed here. Ticket price from Sofia to Budapest on your site is 29 euro changes to 39 euro or 49 us dollar when you are trying to book.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ramin,

        Thank you for your message. Please note that we receive all our prices from our partner companies. Unfortunately, sometimes there can be a lag when our partners update our prices. We apologize for the inconvenience and are constantly working to prevent such issues from occurring. If you have any other questions or trouble, please feel free to get in touch with us again.

        Best Regards,
        Your CheckMyBus Support

    • shahriar samani

      Dear checkmybus,

      why 29 euro ticket turns into 49 us dolar when I press “view detail”?
      I would like to buy a ticket for 24th of August, from Sofia ( Bulgaria) to
      Budapest Klenfold station (Hungary).

      Thank you for your attention
      Samani

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Shahriar,

        Thank you for your message. Please note that we receive all our prices from our partner companies. Unfortunately, sometimes there can be a lag when our partners update our prices. We apologize for the inconvenience and are constantly working to prevent such issues from occurring. If you have any other questions or trouble, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Ming Min

      Hi, I have booked the 4 seats from Riga to Tallinn just now online on the data Sept. 3, 10:10 am . And so far no confirmation by written has received , would you pls check

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ming,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive the booking confirmation for your ticket, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

        • Ming

          Hi,
          Thanks for your reply , and I double checked with bus company that they confirmed they have not got my seat confirmation . However, now my payment is coming. Now , please let me know how to solve this issue ?

          • CheckMyBus-Support

            CheckMyBus-Support

            Dear Ming,

            Thank you for your reply. Unfortunately, in this case there is nothing that we can do as a price comparison portal. Since the payment was made through the bus company, you must get in contact with them directly to settle this issue. You could consider sending them the transaction to prove that the payment was made and contact the company again to receive your confirmation. It could be that there was a delay in processing on their end.

            Best regards,
            Your CheckMyBus Support

    • Connie

      I went to your website and found that the return bus fare is EUR21.69 for Dublin Airport to Belfast. However, when you redirected to Aircoach, it shows that the fare is EUR24. Can you pls clarify this? Pls reply by my above email address.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Connie,

        Thank you for your message. For which date did you search this route? Please note that as an intercity bus price comparison portal, we receive all of our information from our bus providers and unfortunately sometimes there can be a delay when prices change on their end. Please note that once redirected, all information shown on our partners’ side is the most up to date.

        Best regards,
        Your CheckMyBus Support

    • Angela Schumacher

      I am trying to book a bus for 4 people from Cortina to Venice on Saturday 14 September-ideally at 9.30 am. The information comes up and I fill in the passenger information but then am advised there are not enough seats for that number of passengers. I am redirected to some alternative bookings but these are also showing as unavailable for that number of passengers. Can it be that all the buses are full?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Angela,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. You should still be able to book your trip for four people, however if you continue to receive this message that you cannot, we suggest contacting the company directly to be sure what the issue is.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Rose,

        Thank you for your message. For which bus company are you trying to search? You should be able to search for just an outbound trip by omitting the date for a return trip. When booking with the CheckMyBus search engine, if you only enter a date for a one-way trip, and then click “view deal” to see your results, you should be redirected to the company’s webpage with just one trip selected. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Giovanni,

        Thank you for your message. When you click on “view deal,” you are then redirected to interbus, where you can see the connections, which are offered by Etna Transport. When you click on the company, you are then redirected to an information form where you can request information. Generally, these tickets must be bought at a ticket counter.

        Best regards,
        Your CheckMyBus Support

    • Branislav Milinkovic

      Price at your site shows ticket price 23 eur (equals 230 Norwegian krone) but when I trigger view the deal at Nettbuss site the same ticket costs 598 NOK or about 60 eur. Why is that? If you do not sell tickets and not have correct prices, what is then actually the purpose of your website?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Branislav,

        Thank you for your message. Which route did you search? Please note that as a meta-search engine, all of our prices come from our partners. Unfortunately, however there can sometimes be some delays in our system for when a company changes its prices. We apologize for your inconvenience.

        Best regards,
        Your CheckMyBus Support

    • Irene

      Hi, I purchased a shuttle ticket yesterday for tomorrow morning but I haven’t received an email confirmation with the e-ticket. I’ve checked on my bank and the money has been taken out so I’m not sure if I will be picked up or what number to call

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Irene,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the company’s web-page to make the booking and payment. To receive confirmation of your bus ticket, you must contact the shuttle company you booked your ticket with.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Bianca,

        Thank you for your message. From where would you like to travel to and from? Return tickets vary depending on the route you’d like to search.

        Best regards,
        Your CheckMyBus Support

    • Amira

      Hi,
      I wanna to book a ticket round trip from Mississauga to london on Tuesday. And, i wanna get a good offer and where is the bus stop will be and the time.

      Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Amira,

        Thank you for your message. You can book a ticket from Applewood Village in Mississauga, ON to the Greyhound Bus Station in London, ON this Tuesday at 10:50 PM and arrive at 1:40 AM for $24.80 CAD. Alternatively, you can travel at 1:20 PM for $31.30. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ahmed,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the company’s web-page to make the booking and payment. To resolve this issue, you must contact the bus provider you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Joseph,

        Thank you for your message. Generally, you can purchase tickets at the bus station, but different providers may have different providers, so we suggest checking with the company to make sure this is possible.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Anete,

        Thank you for your message. Different bus companies have different policies when it comes to child ticket fares. We suggest contacting the bus company you plan to travel with directly to know for sure what the policy is regarding discounts.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Bernard,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the company’s web-page to make the booking and payment. To amend your ticket, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • James Qiu

      I just booked 2 tickets from Budapest to Vienna on June 30, 2019. However, I selected a wrong time which supposes to be 9am, but I picked up 9pm.

      How can I get the tickets changed to the right time?

      Please help.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear James,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click on a connection in our search engine, you are then redirected to the company’s web-page to make the booking and payment. To amend your ticket, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Artur Witkowski

      I’ve tried booking a bus from Tijuana, Mexico to Mexico City, and all four cards I used were declined. Is there an issue booking buses in Mexico? How should I pay for these tickets?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Arthur,

        Thank you for your message. Please note that CheckMyBus is a price comparison portal and doesn’t sell the tickets. To find out why the cards were declined, we suggest contacting the bus company you tried to book with directly.

        Best regards,
        Your CheckMyBus Support

    • Bogdan Dumitrescu

      Hi,I already booked a ticket on 3 th of August from Wandermunde to Tegel Berlin Airport.

      I didn’t receive e mail with a ticket confirmation.

      Look forward to hear from you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Bogdan,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To receive the confirmation, you must contact the company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Anna,

        Thank you for your message. Lux Express offers refunds however the company has terms and conditions regarding this. Travel tickets can be refunded only at the place where they were originally purchased and can be done up to one hour before the original departure for 50% refund. For any further questions, we suggest contacting Lux Express directly.

        Best regards,
        Your CheckMyBus Support

    • Hope

      I am trying to book form Phoenix Az to Riverside Ca but it says Phoenix to Palm Springs once I try to book it. Why is this happening and why doesn’t it show all the other fees?

    • Peter

      Hi. We arrive by cruise ship into Rotterdam on September 10 and would like to have a day sight seeing in Amsterdam for the day. Please let us know what options and cost we have for a bus pick up/drop-off close to the cruise terminal.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Peter,

        Thank you for your message. The Willlemsplein Station should be right on the other side of the bridge from the cruise port. From here, you can catch a bus from FlixBus to Amsterdam with prices starting from €4.99. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ran,

        Thank you for your message. It should be possible to book a one-way ticket via EasyBus. When you go to book your ticket, there’s a box at the right side which says “return.” As long as you don’t check this box, you should be able to book your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Judith Tomamichel

      I have to cancel my Premier Plus ticket from San Miguel de Allende to CDMX, leaving at 4:30 tomorrow June 13 because of a medical emergency. Can I do this and get a refund for my ticket, which was purchased on line?

      Thank you, Judith Tomamichel

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Judith,

        Thank you for your message. We apologize for the delayed response. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To receive a refund, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Sandra Eckert

      Hi,
      I just need to know what is available for bus travel from Kansas City, MO (not the airport)
      to Wichita KS one way, on Wednesday November 20 or 21, 2019. The only option I can find is for Return fares.

      Thanks for your help

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sandra,

        Thank you for your message. There should be connections from Kansas City to Wichita starting at $45.00. Please note that many bus providers only allow customers to book two to three months in advance to allow for schedule updates, so you may need to wait a couple months before you’ll be able to book your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Wendy

      How does it work if I am purchasing tickets from Santa Ana to the Tijuana airport? The drop off location says San Ysidro, what is the process after that in order to get to the airport?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Wendy,

        Thank you for your message. We suggest contacting the bus company directly to see what you can expect when you cross the border. As always, you should be sure to have your passport and identification with you.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Alice,

        Thank you for your message. We apologize for the delayed response, but for future reference, there are buses from Bregenz to Zurich available via FlixBus as well as trains. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Emilija

      Hi,

      I made a reservation for airport pick up for flybus I choose the date I needed but it gave me a wrong date and I already payed for it. After I checked that the pick up time I need is not available. Can I get a refund for this?
      Thank you.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Emilija

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our search engine, you are then redirected to the bus company to make the booking and payment. To receive a refund, you must contact FlyBus directly.

        Best regards,
        Your CheckMyBus Support

    • Ho Ying Suet

      I just bought the ticket and the payment are finished but the website can’t go on to next step and no email back, please I need a refund coz I just bought a new ticket

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ho Ying Suet,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To receive a refund, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Steve West

      I booked two tickets yesterday for Gori to Batumi, Georgia using your site which took me to Metro Turizm. The booking process was okay until I got to the final page. At that time I needed to translate it and the page vanished. I have not been able to get it back. I have not yet received a reference booking number from them.

      I have tried calling their support line. I push 9 for English and every time I get attendants that say they cannot speak English and promptly hang up on me!!! I try to fill out their contact form and it requires a Turkish ID number which I don’t have being an American living in Europe. I’ve tried inserting many differet combinations for that number, but I cannot submit the form.

      Obviously, I’m quite frustrated right now. I’ve traveled all throughout Europe and never had a lack of support as shown by Metro Turizm. I’m hoping you can help me!! Please!!!!

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Steve,

        Thank you for your message. Unfortunately, as an intermediary price comparison portal, CheckMyBus is unable to provide bookings in this case. You must get in touch directly with Metro Turizim. We suggest either contacting the company via email or on its facebook page or the company’s contact form on its site.

        Best regards,
        Your CheckMyBus Support

    • Ahmed elkholy

      We are a family of four.All of us are over 20 years old.We are coming to Osnabruck fo a week.May 28 to june 5 ……..Is there and one week family pass or one week individual pass or any sort of discounted fares

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ahmed,

        Thank you for your message. From where would you like to travel? Please note that CheckMyBus is an intercity bus price comparison portal and primarily connects long distance intercity buses rather than local buses. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Ollie Bolwell

      Hi,

      I booked tickets through your website yesterday, but still waiting on the email confirmation. Please could you advise how I go about receiving this please. My booking reference number is available on request.

      Thanks

      Ollie

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ollie,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To receive your confirmation, you must contact the bus company directly.

        Best regards,
        Your CheckMyBus Support

    • Ron SimpsoN

      I am going planning on taking the bus from Cross Iron Mills to Edmonton.
      My final destination is St. Albert. what is the closest drop off point in Edmonton
      (address0 so that I can make arrangements for someone to pick me up.
      Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Ron,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. The address for your drop-off point in Edmonton should be on your ticket, and is likely either at Edmonton – Calgary Trail North or Edmonton – Downtown Holiday Inn Express. To know for sure, where your address is, we suggest contacting the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Larisa,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. You can compare all bus deals between Seville and Rona by entering both cities into the CheckMyBus search engine as well as the date you’d like to travel on. Once you find a suitable deal, click “view deal” and then you’ll be redirected to the bus company’s web-page to make the booking and payment. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Sangsoo Lee

      I think i have made a reservation and payment settled by my mastercard (omitted for privacy) for my trip from Konya on Metro 14:00 to Antalya
      But, i could not receive any confirmation.
      What happened?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sangsoo,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. To check the status of your booking and receive a confirmation, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Nosilla

      Hi! I am looking into booking two roundtrip bus tickets from Seville to Ronda in Spain for October 11, 2019. I do not see any routes available. When do the bus schedules typically display on your site? I am not sure if I am too far out to book. Thanks!

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Nosilla,

        Thank you for your message. Many bus companies only display connections two to three months in advance so in this case, you may have to wait until your travel date is closer before you’ll be able to book your trip. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Carl,

        Thank you for your message. For which route have you searched and on which date? You should be able to book once you enter your details, and then click submit.

        Best regards,
        Your CheckMyBus Support

    • Pierre Ethier

      Hi,i would like to reserve a bus from Barcelona airport to Tossa de Mar, the company is Flybus and would like to know the terminal that they are T1 or T2?Thx

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Pierre,

        Thank you for your message. When booking your trip from Barcelona airport to Tossa de Mar, the terminal stop should appear on your ticket.

        Best regards,
        Your CheckMyBus Support

    • manuel sarmiento perez

      Ref QGTIJI 27APR LONDON HILLINGDON TO OXFORD THORNHILL

      REF 9XS2YN 01MAY OXFORD THORNHILL TO LONDON HILLINGDON

      MR PEREZ MANUEL

      Dear Sirs,
      we made a mistake, client is not correct and client need to take the bus in stop 10 in Heathrow Airport and returnind again to Heathrow Airport. We are making new tickets, can we get money back,
      Many thnks and regards,
      Manuel

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Manuel,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell bus tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To receive a refund, you must contact the company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Chodok, Loetaksornphaibul

      I booked 2 tickets from Checkmybus , but I did not get any eticket from my email. I registered via my facebook.

      • CheckMyBus-Support

        CheckMyBus-Support

        Hello,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets or operate buses. When you click on “View deal” on our website, you are redirected to the bus provider’s website to make the payment.

        If you did not receive any bus ticket (do not forget to check your spam box), you should directly contact the bus company you are travelling with.

        Best regards,
        Your CheckMyBus Support

    • Linda Schnapp

      I’m trying to purchase a ticket for travel for 2 people from Mexico City airport to San Miguel De Allende on Sept 4th at 7:30am & returning back to Mexico City Airport on Sunday morning Sept8th.
      Please advise as I’m having difficulty doing this even though AmEx recommended you & said I should have no difficulty doing this
      Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Linda,

        You are trying to book a bus ticket for September. Results are not available for such a late date. You should try again in June/July and you will be able to book the trip you are looking for.

        Best regards,
        Your CheckMyBus Support

    • Wendy

      I am trying to book from Guadalajara to Guanajuato on april 22
      When booking I selected the Guadalajara airport as the pickup for 9:40 am
      When I select Guadalajara centro the pickup time is 9:40 am as well

      Where will the pickup be? I would prefer the airport.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Wendy,

        We are sorry for the late answer and hope you were able to book the bus trip you wanted.
        If you wanted to leave from the airport and this option was available, you just had to select this option.

        Best regards,
        Your CheckMyBus Support

    • Baruch Rabinowitz

      Hello

      Please advise if there DAILY buses running from Kavala to Gotse Delchev (Bulgaria). if so, at what time do they leave Kavala, AND… if they pass through Lidia.
      ——————————
      I wish to go from Lidia on MAY 6th!!!
      ———————————————-

      Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Hello,

        Thank you for your message. Unfortunately, there are no direct bus connections between Kavala and Gotse Delchev in our system at this time. We’re always working to expand our bus content, and hope that you can find everything you’re looking for next time.

        Best regards,
        Your CheckMyBus Support

    • Johanna Lahikainen

      Hellou,
      I booked tickets to Las Palma airport to Alcudia for three person about 2 hours ago but I didn’t get my tickets/ reservation to e-mail. I pay those tickets.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Johanna,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. To receive your tickets or a refund, you must contact the company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Phyllis Montgomery

      I know my departure time and arrival time to my destination, how do i find out the departure time for my return trip

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Phyllis,

        Thank you for your message. When you book a return trip, both the outbound and return trip times and stations should be displayed on your ticket. When booking through our search engine, you should book two tickets, each with the times and locations displayed on the website, and subsequently your ticket. For any further questions regarding your tickets and times, we suggest contacting Trailways directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Dolou,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To settle this issue, you must contact the company you booked your trip with.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Esmie,

        Thank you for your message. The number of the bus you need to get on should be on your ticket, which you can print if you booked online. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Samantha

      Dear Sir / Madam
      I am from Sri Lanka and planning to go to Antalya for the world school chess games from 17th to 27th Aprial 2019.
      We are coming to Istanbul Sabiha Air port on 16th April at 20.30 Pm . Our crew will be around 40 people ( 18 children and 22 Adults ) + their baggage’s

      1. Will it be possible to arrange a comfortable Bus from Istanbul to Antalya (Aska Lara Resort & Spa Hotel) around 23.00 PM .

      2. What will be the Total cost ?

      3. How many hours it will be taken ?

      4. Also can you arrange the same Bus from Antalya to Sabiha air port on 28th April ( We have to be at the airport around 22.00 PM )

      Kind regards and waiting for your prompt reply.

      Samantha

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Samantha,

        Thank you for your message. For larger groups, we suggest using our bus rental form, which can be found on the CheckMyBus website. After filling out the necessary information, you will receive a direct quote within 24 hours for your consideration. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Frederick S Lyon

      I am looking to book a bus ticket from Seville, Spain to Ronda, Spain on May 15th, 2019. Your site shows two 10:00am departure times for that day and does not show at 1300 departure time. Other dates show a 10:00 and a 13:00 departure time. I think the two 10:00 are in error and one should be 13:00. Since I need to book the 1300 time, I do not know what to do. Please advise.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Frederick,

        Thank you for your message. According to our search results, there is a connection at 13:00 available for about €10.64. There could have been a technical issue that prevented this result from being displayed earlier and we apologise for any inconvenience caused. Please let us know if you have any further questions.

        Best regards,
        Your CheckMyBus Support

    • Mancedo Chris Totana

      I have purchased a ticket on line from Bellville to King Williams but I made a mistake on dates, instead of 13 of March at 5:15pm I choose 12 of March. My reservation number is 113442055433

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Mancedo,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To change the date on your ticket, you must contact the company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Narasimham

      we are travelling Zakopen from Krakow on 15th morning. we have 4 kids , ages 5,4,4,2..PL confirm me, to buy tickets for kids

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Narasimham,

        Thank you for your message. Different coach companies offer different discounts for children and have varying requirements. For example, with FLixBus, vhildren up to the age of four can receive a discounted ticket. In this case, three of your children should be eligible. We suggest checking in with the bus company you plan to travel with to make sure that you can receive a discount.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Kym,

        Thank you for your message. The booking process for infants depends on which bus company you would like to travel with. For some companies, like megabus, you must book a ticket for all passengers, while with Greyhound, children can ride on your lap free of charge but should still be booked as a child. You can book your tickets online and if you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • DANIEL WORDEN

      Im looking for a bus deal from Cork to Killarney Ireland on 4/2/2019. “Your” deal states $20. When I get redirected to the Bus Eriean site the price is 28.50 euros for the same time and date. That would be over $32. Why can I not get the price you advertise?

      • CheckMyBus-Support

        CheckMyBus-Support

        Hello Daniel,

        Thank you for your message. Upon checking routes from Cork to Killarney on April 2, the bus ticket costs are for an adult ticket are €18.05, which is roughly a little over $20. Sometimes it can take some time for our prices to catch up to our partners, but if you’re still experiencing any difficulties with this route, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Elvis

      I just purchased a bus ticket that must leave Kimberly to tomorrow afternoon/midnight but now I just realized that the ticket I have states that the bust is leaving tonight the 8th 12h30 so now I would like to change the date because tomorrow am working

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Elvis,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell bus tickets. When you click “view deal” on a bus route, you are then redirected to the bus company to make the booking and payment. To reschedule your trip to a later time, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Vishaka Shah

      Hi,

      I want to do booking for the month of April yet my itenary is not fixed. Can i rescedule my booked tickets and incase i cancel my tickets that would i get refund ?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Vishaka,

        Thank you for your message. With which company would you like to travel with? Different bus operators have different policies when it comes to rescheduling trips. There is typically a rescheduling fee you have to pay which depends on how far in advance you rebook your trip.

        Best regards,
        Your CheckMyBus Support

    • Akhil

      I’m trying to book a bus ticket from Athens, OH to Detroit, MI when I searched in this website its showing me $41 but when I’m redirected to Greyhound(which is the bus service provider) Its showing $64+taxes. Why is that?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Akhil,

        Thank you for your message. On which date did you search for connections between Athens, OH and Detroit, MI? Sometimes, it can take a bit of time for our system to catch up to changes from our partners. We apologise for any inconvenience.

        Best regards,
        Your CheckMyBus Support

    • Carmen allen

      I’m trying to book from Tallahassee to tampa 11:40 to 7:10 but it want me click select to book what to do it’s for 45 dollars and all I have is 50 on my card please help

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Carmen,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When using our search engine, you can find the cheapest bus deals from Tallahassee to Tampa.

        Best regards,
        Your CheckMyBus Support

    • Richard

      Can you put the dates in the right way…as in 28/2/2019 (28th of February) as I have twice looked at the wrong dates, very confusing.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Richard,

        Thank you for your message. Please let us know where you are seeing the dates displayed this way? In many other countries, the dates are displayed this way, so it could be that if you’re booking for a trip overseas, you’re seeing dates in this format.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sarah,

        Thank you for your message. Unfortunately, there isn’t a direct bus connection from Boston to Wilson, NC. However, you can travel from Boston to New York, then from New York, you can travel to Raleigh, NC and from Raleigh, you can travel to Wilson, NC. If you have any further questions, please feel free to get in touch with us again. Many bus companies will allow you to bring your child free of charge as long as they ride on your lap. For example, with Greyhound, the bus trips allow children under two years old to travel for free if they ride on their parent’s lap. Those who do occupy a seat, can receive 20% off. This could cost between $84 and $133 depending on which days you travel on and which companies you book with. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Isabelle Lavallée

      Hello ! I am currently in Montréal, Québec, Canada and I am coming to beautiful Mexico !!! I am trying to buy a bus ticket for 2 persons on March 2nd 2019 from Mazatlan to Puerto Vallarta at 9h45 am arriving in Puerto Vallarta at 6h45 pm.
      When I arrived at the page to pay with my credit card I got the message “Declinado” ….. can you help me with that ?
      I try with a VISA and a MasterCard credit card, isn’t it possible to buy from here, maybe I should wait to be in Mexico to buy my ticket ?
      Regards,
      Isabelle Lavallée

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Isabelle,

        Thank you for your message. When making your payment via card on the TAP website, be sure not to click “Banamex” since this is a specific bank, so click “other” when selecting this option. It could also be that your bank is rejecting the card, so it might be worth contacting your bank to see if this is the case. If you have any further questions, then please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Charlene,

        Thank you for your message. Generally, when you pay for a bus ticket, you pay online via PayPal or credit card, which is paid for by the passenger. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Jim Bond

      I would like to book a bus ticket in Kiel, Germany. However, when I check out, your website does not allow me to enter USA as a country. Can I book a bus since I live in the USA?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jim,

        Thank you for your message. Which route would you like to search for? Please note that CheckMyBus is an intercity bus price comparison portal, and when you click “view deal,” you are then redirected to the bus company’s website to complete the booking and payment. If you’re having issue with checking out on the company web-page, then you must contact the company you are trying to book with directly. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Lynne friesen

      I wish to have specifics about the bus schedules leaving San Antonio, first does the bus run from your airport, if so I am landing in San Antonio at 10:45 pm, when would the next bus depart, I wish to go to a park in mission tx. If this is possible I would like the cost of the ticket.
      Thank you, lynne

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Lynne,

        Thank you for your message. Unfortunately, there are no direct bus connections from San Antonio, Texas to Mission, Texas at this time. However, you can take a bus to McCallen, Texas, which is just ten minutes from Mission, and from there take a taxi. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Anton

      Have a niece visiting from Vancouver who needs transportation between Banff Jasper, lake Louise and eventually back to Vancouver on May 30 to fly back home. Bus preferably as she is a student. Does not want to drive. AnythinG?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Anton,

        Thank you for your message. Unfortunately, we don’t currently have any direct bus connections from Banff Jasper, Lake Louise to Vancouver or vice versa. We are constantly working to expand our intercity bus content and hope that you can find everything you’re searching for next time. If you have any further, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Elmo Koot

      Dear,

      Last Tuesday I booked 5 bus tickets on CheckMyBus.com for the Mekong express bus organization. but I didn’t received any tickets. We booked the bus from Siem Reap to Kampot on de 5th of March for 5 people. Departure time is 8:30am and the arrival time is 19:35pm.

      Hopefully you can help me locate my tickets or check if something went wrong.

      If you have any questions please don’t hesitate and send me an email. Thank you

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Elmo,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To receive your tickets or a refund, you must contact Mekong Express directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Kobus,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. To receive your reference number, you must contact Eldo Coaches directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Dylan,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal that also shows flight results. When you click “view deal” for a flight, you will then be redirected to Skyscanner. To change your ticket, you must contact Ryanair directly.

        Best regards,
        Your CheckMyBus Support

    • K Wesko

      I am trying to book a bus from Puerto Vallarta, Mexico to Barra de Navidad, Mexico for January 27, 2019 at 8:00 am. Yesterday, there was a bus scheduled to leave at that time to a town very close (and we could taxi from there) , but today this option is not available. How do I book tickets?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear K Wesko,

        Thank you for your message. It could be the case that the tickets were already sold out for that connection. Unfortunately, there aren’t currently any direct bus connections for that January 27 in our system. The next nearest connection would be between Puerto Vallarta and San Patricio, from which you could take a taxi or rely on local transportation to get to Barra de Navidad. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Anna

      Hi, wanted to buy bus tickets from Merida, Mexico to Cancun airport. Round trip. Are international credit cards accepted? Or only mexican cards since the bus line I’m trying to book is a mexican line, ADO?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Anna,

        Thank you for your message. When you search for the route between Merida and Cancun Airport in our system, you will be redirected to the travel site, ClickBus which will allow you to use international cards for booking ADO tickets. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Maria,

        Thank you for your message. For bus rentals with larger groups, please refer to our bus rental page and fill out the form with all the necessary information, such as the size of your party, pick-up and drop-off points and the dates you’d like to travel, and you will be contacted directly with a quote. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Carlos

      Hi I’m carlos s.

      I’m looking to go to the house of blues in san diego from las vegas.

      Which station should I list to go to? I saw a few of them and need help thanks.

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Carlos,

        You can stop at “San Diego, CA”. It is 1 miles away from the House of Blues and 10 minutes away with public transportation. You can also stop at “San Diego Zoo” and it will take 15 minutes with the local bus.

        If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Kenneth G. Jackson

      My friend wants to come from Davenport, IA. to Chicago to visit me He has no cell phone or email. He has friends in Davenport that have cell phones. I will buy him a ticket. Can I then have it sent to one of his friends cell phones so he has it and can print it out? He would like to leave 12/31 and go back 1/5. I would buy the ticket on 12/27 through checkmybus.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Lynda,

        If you have bought a flexible, refundable ticket for a Greyhound bus, then you can change the time of travel for free. Should you have purchased a non-refundable ticket, you can exchange your ticket for another time for a $20 fee.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Precious,

        Please note that CheckMyBus is an intercity bus price comparison portal. If you want to issue a complaint we recommend getting in touch with the provider directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Moshe,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. To receive your ticket or refund, you must contact the company you booked your ticket with directly.

        Best regards,
        Your CheckMyBus Support

    • samuel kopano gaborone

      good morning.

      I’ve long booked and paid for travel, Joburg to cape town. trip days are Saturday 22nd .

      cant locate my booking tickets. names are Samuel K Gaborone & Ms Gaofenngwe O Motshaba. please help locate, and send to my email below.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Samuel,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection in our search engine, you will be redirected to the bus company’s webpage to make the booking and payment. The only way to locate your tickets or receive a refund is to contact Eldo Coaches directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Dewii,

        Thank you for your message. When you search for a suitable trip with our search engine and click “view deal,” you are then redirected to the company’s web-page to make the booking and payment online. You usually book online either via PayPal or credit card, though different bus companies allow different modes of payment. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus

    • Susan Smith

      Good afternoon. We are travelling to Strasbourg tomorrow and arrive at Baden Baden airport at 18.20. We will need to get the bus from Baden Baden Airport to Strasbourg. Where can I get the bus please? Kind regards Susan Smith

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Susan,

        Thank you for your message. Unfortunately, there are currently no direct bus connections between Baden Baden Airport and Strasbourg in our system. Alternatively, there are trains are ride-sharing options available via BlaBlaCar, with a connection departing at 8:00 pm from the airport for Strasbourg. By train, you can travel from Bühl(Baden) to Kork station in Strasbourg via Deutschebahn. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • DANISH ISLAM

      Can i get student discount for booking? from victoria coach station to hasting st. leaonard sea and return from hasting st. leonard sea to victoria coach station

      • CheckMyBus-Support

        CheckMyBus-Support

        Hello,

        Thank you for your message. When you book for a bus connection using our search engine, and click “view deal,” you will be redirected to the bus company’s webpage to make the booking and payment. Once on the company’s webpage, you should be able to edit your booking to include any discount codes necessary to receive a student discount. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Luke Bannister

      Hi there. I booked a ticket from this website an hour ago from Stratford, London to Southend Airport (UK) and it said it processed my payment but I did not recieve a ticked not on the website nor in my email. Is there a number I can call to contact you? If not I want my money returned.

      Kind regards,

      Luke

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Luke,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection on our website, you are then redirected to the bus company’s web-page to make the booking and payment. In order to receive either your ticket or a refund, you must contact the bus company you booked with directly.

        Best regards,
        Your CheckMyBus Support

    • Tomasz Bienkiewicz

      Dear, I have made reservación for ticket Merida to Villahermosa, you wrote my payment was not done. In fact 1st Time was not ok, but second Time was ok and my card was charged. Can you help me getting tickets please?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Tomasz,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage to make the booking and payment. In order to receive your ticket or refund, you must contact the bus company you booked your trip with directly.

        Best regards,
        Your CheckMyBus Support

    • Margetta Salminen

      We will travel from Palermo Airport to Trapani town (in Italy, Sicily).
      We found bus timetables. How can we buy tickets?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Margetta,

        Thank you for your message. When searching for a connection with the CheckMyBus search engine, you can easily buy your tickets online once you’ve found a suitable route. Simply click “view deal” and you will be redirected to the bus provider’s web page to make the booking and payment. You can generally pay with credit card, Paypal or sometimes direct deposit. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Charlette Miller

      My bus didnt show up an i need to get to va to be with my kids i need to catch the next bus how do i speak with someone

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Charlette,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. Which company did you travel with and for which route? We’d recommend calling the company you were supposed to travel with to see if you can either get transferred to another connection or a refund on your ticket.

        Best regards,
        Your CheckMyBus Support

    • Alice Bestul

      I Purchased a ticket to return to Rochester, MN from Albert Lea, MN however the location to be picked up changed on me. I was dropped off on Monday evening at Casey’s General Store due to remodeling at Burger King. I waited at Casey’s to go back to Rochester but I was informed later that bus does not stop there anymore. Could I still use the ticket for tomorrow at the pick up at Burger King?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Alice,

        Thank you for your message. Generally, when you book a ticket, you must use it for the specified date and time you booked it for. You would need to purchase a new ticket for this route, or call the company and see if you can maybe transfer your existing ticket or receive a refund for the missed trip.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Nthaby,

        Thank you for your message. In most cases, you can book your tickets within two days of your trip. Prices might be a bit higher than if you book a bit more in advance, but as long as there are seats available, you can book. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Mary,

        Thank you for your message. The calendars should be up to date, though you can always change the date or even year to exactly when you would like to travel. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Sibahle

      I just paid R645 now booking eldo coaches 3 tickets for the 12th October 2018 and payment was successful but I did not get anything from Eldo coaches confirming that I did book. Your urgent help will be highly appreciated thank you.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Sibahle,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus company’s webpage. In order to receive your tickets or a refund, you must contact Eldo Coaches directly.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jennine,

        Thank you for your message. Generally, you can either book your tickets online or go to the bus station to purchase them. We always suggest booking online, because not only are you certain to guarantee your seat for the bus you want to go on, you also generally save money. When you click “view deal” on a company in oursearch engine, you are then redirected to the bus company’s webpage to make the booking and payment for your trip. Most companies allow you to pay via visa or mastercard or paypal and some even allow you to make a direct bank transfer. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Janet,

        Thank you for your message. There are buses offered between Neuvo Vallarta and Mazatlan available on 28/10. Kindly let us know what trouble you’re having and we will gladly look into what could have went wrong.

        Best regards,
        Your CheckMyBus Support

    • Virginia Merrill Coombs

      I believe I booked a seat on National Express from Heathrow on 26th. Sept. (the 14.30, arriving Newmarket 20.10. Return trip is Wed. 17th. October, 10.45 bus from Newmarket to Heathrow.

      I paid by Visa.

      I have had no word of confirmation, no tickets. I would like outward and return e-mail tickets at the e-mail address below as soon as possible as I am leaving on my trip on 25th. Sept.
      Thank you.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Virginia,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. In order to receive a new email with info about your ticket, you must directly contact National Express.

        Best regards,
        Your CheckMyBus Support

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Janet,

        Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. In order to receive a new email with info about your ticket, you must directly contact the bus company you booked your ticket with.

        Best regards,
        Your CheckMyBus Support

    • Christa Bell

      We want to go from Whittier CA to Lincoln City OR, then on to Seattle, WA
      in late October.
      What is the most reasonable fair for 2 Seniors?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Christa,

        Thank you for your message. Unfortunately, these direct routes aren’t currently in our system, so we can’t evaluate the price for these at this time. However, alternatively, you can also travel from Los Angeles to Salem, Oregon for $165 per person, and then from Salem, you can travel directly to Seattle for about $32 per person. This would be about $197 to $224 per person, with the prices varying depending on when and how far in advance you book. With Greyhound, passengers aged 62 and over can receive a 5% discount with photo identification and proof of age. So, this would be about $187 to $213 after the discount. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Aziza Akhetova

      Hello, my name is Aziza Akhetova, I booked three tickets, reservation number is ******(reservation number omitted for privacy). I booked a wrong tickets, that’s why I contact Sales for refund or if it’s possible to change tickets. They said me to contact you. I can send you all our messeges with them.
      Sorry for contacting you later, I haven’t possibilities to write you before. Thank you for understanding.

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Aziza,

        Thank you for getting in touch. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a route, you are then redirected to the bus company’s webpage to make the booking and payment. In order to cancel the tickets and receive your refund, you must contact the company you booked them with directly.

        Best regards,
        Your CheckMyBus Support

    • Larisa

      We are arriving with a wizzair flight at 9:20 PM at Bratislava Airport. Should I book bus from Bratislava Airport to Vienna for 9:20PM or for 11:20PM? I am not sure if we are going to be late with the flight, but waiting 2 hours in tha late evening with a kid is also a problem. Does the bus from 9:20PM is waiting for the passengers from the wizzair flight?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Larisa,

        Thank you for your message. We would suggest opting for the later bus at 11:20 to be sure that you can make it on time. By leaving at 9:20, which is when you’ll be arriving, you will leave yourself no time to get through the airport to catch your bus, and if the flight is even slightly delayed, you will miss it. Buses do their best to leave and arrive on time so they typically don’t wait for passengers. If you are riding with a company, such as FlixBus, however you can consider looking at a flexible ticket for an extra fee, and then book for the 9:20 flight, so that even if you miss it, you can still catch the bus at 11:20. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Susan Bexton

      I am trying to determine if my husband and I can take the bus from Catania to Piazza Amerina and then return on the same day. We would get a taxi to Villa Romana de Casale.
      When I looked at the ticket website, it was unclear to me if there is a later bus from Piazza Amerina to Catania on the same day.
      The day would be September 29, 2018

      • CheckMyBus-Support

        CheckMyBus-Support

        Hi Susan,

        Thank you for your message. There are bus connections between Catania and Piazza Armerina throughout the day on September 29 from 10:30 am to 7:30 pm and for the return trip, you can travel back at 13:45, 16:30 or 16:45, so it should be possible for you to make a day trip to Piazza Armerina. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Jan

      I am looking for tickets from Ottawa to Montreal, the price on Checkmybus is shown as $28 CAD, but then when I click on ‘View Deal” it takes me to Busbud and this doesn’t even show me “my deal” I had chosen on Checkmybus for the hour and the bus I chose, it just shows a new search on BusBud with all the prices being $40 CAD. I don’t see what use is your site really in this case?

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Jan,

        Thank you for your message. Unfortunately, sometimes it can take some time for our system to catch up when a company changes its price for a given route. We apologise for any inconvenience this might have caused and will continue working to prevent such mistakes from happening again. If you have any further questions or concerns, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Mxolisi dludla

      Hello we want to go to PE we from Swaziland and we need affordable transport from OR TAmbo airport please help us with information on booking details and on how we get tickets

      • CheckMyBus-Support

        CheckMyBus-Support

        Dear Mxolisi,

        Thank you for your message. Unfortunately, there are currently no direct bus connections from OR Tambo to Port Elizabeth in our system at this time, but you can travel from OR Tambo to Johannesburg via the OR Tambo shuttle. From Johannesburg, you can travel directly to Port Elizabeth.

        You can find all available connections via the CheckMyBus search engine, and once you find a suitable route, when you click “view deal,” you will be redirected to the company’s webpage to make the payment and booking. Here, you can find all information regarding the prices and bus stations. If you have any further questions, please feel free to get in touch with us again.

        Best regards,
        Your CheckMyBus Support

    • Yvonne Samuelsson

      We are 8 persons searching for bus transportation between Barcelona Airport (BCN) and Tarragona (round trip tickets). We arrive in BCN October 3, 13:20. Could you confirm that there is a bus leaving outside Terminal 2 at 03