General information about the bus

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CheckMyBus Support General InfoAre you looking for further information about your trips by bus? Do you have questions about a specific bus route or bus stop?
 
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33 thoughts on “General information about the bus

  1. Hello!

    Our client stay at Andorra, hotel “Kandahar”. He want go to Barcelona airport with your bus. Your bus stop somthing near to this hotel and what you suggest with wich bus is better for him? His flight depart in 1. february at 12:05 a clock.

    I’m waiting your answer!

    Thank you!

    1. Dear Maris,

      Thanks for your request. From “Hotel Kandahar” in Andorra, your client will need to get to the Andorra La Vella Central Station (approx. 11 kms). From there, they can take a direct bus to the Barcelona El Prat Airport T1 or T2 with Andorra Direct Bus. The journey takes just under 4 hours. For more info, check the following link: http://bit.ly/2k473Km

      Best regards,
      Your CheckMyBus Support

  2. hello ,, i recently purchased several tickets with you online flixbus service. One i purchased in error and need to cancel and refund. no need to rebook this ticket. booking (blanked out for privacy reasons) for 52 euro. purchased jan 8 with credit card. please advise, thx mark van scoy

    1. Dear Mark,

      CheckMyBus is a comparison site for bus trips. To complete the actual booking you are automatically redirected to the respective bus company’s website, in this case FlixBus. This means that in order to cancel a ticket, you have to contact FlixBus directly.

      Best regards,
      Your CheckMyBus-Support

      1. Hello.Im arriving to Riga aiport the 19th januar at 12 am,can you offer to me some bus which is going toTallinn on the same day and pick up me .Best regards.

        1. Dear Andrei,

          There’s several buses going from Riga to Tallinn on January, 19th. If you want to depart directly from Marupe Airport, however, you can only choose between buses from 14:05 to 18:20. There’s many buses going from Riga city center to Tallinn with buses leaving basically every half an hour. You can find all available trips by using our search eninge: simply type in your point of departure and destination as well as your preferred day of travel. Afterwards you can filter the search results. For instance you can tick the box that says “Marupe Airport” on the left. This way, you’ll only get results for buses departing directly at the airport.

          Best regards,
          Your CheckMyBus-Support

  3. hey,
    i’m gonna drive from Salzburg to Raubling. location name is P&R Salzburg. can you please help me where is the exact location?

    1. Hi Sam,

      Thanks for your message.

      Here are the coordinates for the P&R Salzburg Süd: 47.769745, 13.072781. Just enter them on your browser map of choice and you’ll get the exact location.

      Best regards,
      Your CheckMyBus Support

  4. Hmmm, checked Arcata to Oakland, only Greyhound. Check-marked “Train” and still only Greyhound, no Amtrak (bus/train service). I’m starting to think this service is mostly for greyhound.

    1. Dear Michael,

      Thanks for your inquiry. At the moment there are no train connections available within the USA on CheckMyBus.

      There are also many different routes which are covered by the major bus operators only.

      In other cases, we offer up to ten different operators per route.

      Hope we could be of assistance.

      Best regards,
      Your CheckMyBus Support

    1. Dear Marcus,

      Thanks for getting in touch. Our representatives will get in touch with you shortly.

      Best regards,
      Your CheckMyBus Support

  5. We are DaySee Tours / Atlanta American Bus Charter.
    http://www.aabcharter.com
    We are schedule to run daily buses from the the two busiest airports in the east coast. (JFK) International Airport area to H. J. (ATL) Atlanta International Airport area. Starting Oct. 26th 2016.
    Our service would cover a huge Indian and Latino American commuter market place.
    Our Fleet would have 3 dedicated line run luxury coaches with two on schedule and the third on rotation after full safety inspection and maintenance.
    Travelling from Queens, NY, to and from Atlanta, GA. daily.
    I hope you would consider the options presented.
    Respectfully,
    Narsingh Bhajan
    2012087975

    1. Dear Narsingh,

      Thanks for your interest. We will get in touch with you shortly.

      Best regards,
      Your CheckMyBus Support

    1. Dear Juris,

      Which station do you need to find and which provider are you traveling with? Depending on your bus provider, the station location might vary.

      Best regards,
      Your CheckMyBus Support

  6. I book my ticket on Raileurope to través between Berlin to Krakow bp bus. I will take The bus in Europaplats in Invalidenstrabe? Its to close Haupbanhof.
    Please answer asas
    Thank you and
    Regardes

    1. Dear Arnaldo,

      Europaplatz/Invalidenstraße in Berlin is basically right next to the city’s main railway station.

      Best regards,

      Your CheckMyBus Support

  7. Hello! I purchased on the 6th of June two bus tickets.

    One was from Milano (Bus Station Lampugnano) on July 19th at 01:00, which arrives at Lucerne (Carparkplatz Inseliquai 10) on July 19th at 05:10.

    The other one from Zurich Central Station (Sihlquai Car Park) on July 24th at 15:00, which arrives at Milano (Lampugnano Bus Station) on July 24th at 18:55.

    I never received any emails of confirmation nor a ticket for neither of these two buses. Would it be possible to have it resend it to my email, please??

    Thank you!
    Best regards.

    1. Dear Arianna,

      Thank you for your inquiry.

      Please, note that CheckMyBus only offers a price comparison service. All purchases made are processed by the corresponding bus companies.

      We would recommend contacting the bus company where you purchased your tickets for clarification.

      Best regards,

      Your CheckMyBus Support

  8. There is an Academy Bus bus from NY Port Authority to Forked River, NJ (Lacey Township) but check my bus says, “Your search: Port Authority Bus Terminal, New York, NY, United States – Forked River, Lacey Township, NJ, United States on 5/27/2016.
    Unfortunately, there is neither a bus nor a train connection available within the radius of 50 mi.”
    That is not accurate.

    1. Dear Stephanie,

      Thank you for your message. We are always adding new routes and connections and lookingg to expand our offer in the future.

      Best regards,
      Your CheckMyBus-Support

  9. We are planning to take bus from Rome to Venice. Does a 20 months old infant mandatory need to have car seat or she can sit on palm of her parents? What are the rules for infant travel?…Thanks.

    1. Dear Yaj,

      a journey from Rome to Venice is available from two bus providers: FlixBus and megabus. For safety reasons, both of them demand you to book a child’s fare and to bring a suitable car seat along for the kid to sit in.

      Best regards,
      Your CheckMyBus-Support

  10. I want to get from A Coruna to Lugo Sunday evening May 1st 2016. I see bus but it seems not to be direct or goes to Chomoso. Is this en route or near Lugo as I have to meet frirnds there to cintinue on Camino.

    Many thanks

    Dave

    1. Dear Dave,

      our search engine automatically displays search results with bus stops that are less than 15 kilometres away from the chosen point of departure and arrival. Unfortunately there is no direct bus connection from A Coruña to Lugo, but there is one to Chamoso, which is only 11.1 kilometres away from Lugo.

      Best regards,
      Your CheckMyBus-Support

  11. Dear Check my bus,

    We are a group of students from The Hague University of Applied Sciences working on a project to create a virtual small business. This business will not be used in real life; it is simply a design for a possible company.

    We have come up with the idea of a system that converts university grades into travel credits. How this would work would be through a website in which students can register their grades and in exchange would receive an amount of points. The higher the grades, the more points the student would receive. These points would then translate into discounts for bus, train, or airplane tickets.

    This would benefit a company, for examples like yourselves, because it would increase the number of customers using your products and would create a new group of consumers (university students). The students would still pay a percentage of the ticket, making the transportation costs more efficient. Furthermore, students would become familiar with your company and may be inclined to travel with you again in the future.

    We would like to ask you if you would be interested in an opportunity to work with a company like ours. As mentioned before this is a virtual offer, we just need the information if it would be possible to make the project happen.

    So the question is: would you open a connection with a company similar to ours?

    We look forward to hearing back from you soon.

    Kindest Regards,

    Miguel Fajardo.
    The Hague University of Applied Sciences.

    1. Dear Miguel,

      thank you for considering CheckMyBus for your project.

      However, CheckMyBus is a search engine, which allows you to compare the offers of numerous bus companies. Since we do not operate the journeys and the booking process is completed on the chosen bus company’s website, we do not have the possibility to offer discounts just now. We recommend you contact the individual bus providers, which are responsible for pricing and booking.

      Best regards,
      Your CheckMyBus-Support

    1. Dear vinay,

      unfortunately I cannot trace the problem you encountered. The prices are shown in the right column of the search results. On top of our page you have the possibility to change currencies if needed.

      Best regards,
      Your CheckMyBus-Support

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